Assistant General Manager
About The Position
Skyline Chili is seeking an Assistant General Manager (AGM) to help lead restaurant operations and deliver a unique, uplifting guest experience. The AGM assists with directing and administering restaurant operations, including financial results, safety and security, hospitality, quality, service, and cleanliness. The role helps ensure that company policies, standard operating procedures, human resource policies, and strategic directives are followed. The AGM helps select, train, direct, develop, and supervise restaurant Team Members. They support efficient delivery of restaurant services, prompt resolution of customer questions and problems, accurate and timely reporting, and restaurant profitability in line with company expectations. The position also contributes suggestions for improving operational efficiency and effectiveness and maintains good working relationships with restaurant and corporate personnel.
Requirements
- At least 2 years of leadership experience in the restaurant industry.
Responsibilities
- Assist in directing and administering restaurant operations, including financial results, safety and security, hospitality, quality, service, and cleanliness.
- Ensure established policies and procedures are followed, including standard operating procedures, human resource policies, and strategic directives.
- Ensure guests are served promptly and professionally according to company guidelines.
- Assist with the selection, training, direction, development, and supervision of restaurant Team Members.
- Help ensure restaurant services are delivered efficiently and effectively in accordance with company policies and standards.
- Maintain good business relationships with customers and promptly resolve their questions and problems.
- Support the development and training of restaurant personnel and coordinate their activities.
- Ensure required reports and records are accurate and timely.
- Provide suggestions for improving operational efficiency or effectiveness.
- Maintain good working relationships with restaurant and corporate personnel.
- Help ensure restaurant profitability is in line with company expectations.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
