Assistant General Manager

Sun Tan City•Auburn, ME

18d

About The Position

The Assistant Salon Director helps maintain a high-energy, positive environment where client-centric service is consistently demonstrated. This position supports store performance, superior client service, and operational excellence while helping meet or exceed productivity goals. The Assistant Salon Director manages and supervises Tanning Consultants, leads by example in salon operations, and holds the team accountable for delivering an exceptional client experience. The role involves monitoring daily salon operations, setting clear goals for team members, coaching and training them, and assisting the Salon Director with sales, inventory, revenue, expenses, and staffing. Candidates should expect to work five days per week, approximately 40 to 45 hours depending on hourly or salary status, and be available for nights and weekends as required. The posted compensation is $17.50–$18.50 per hour.

Requirements

Management and/or sales experience required.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations simultaneously in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leadership skills and knowledge of supervisory practices and procedures, including the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Reliable ability and transportation to travel to the bank as needed.
Ability to stand and walk for long periods, bend at the waist and down to clean equipment or pick up items, lift or assist with lifting heavy boxes, and perform cleaning tasks such as dusting, sweeping, mopping, and scrubbing.

Nice To Haves

College education preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, deliver a client-centric experience, and meet personal sales expectations.
Maintain a professional and clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to maximize productivity and customer service while controlling labor costs.
Provide management coverage by working nights and Saturdays and Sundays as required.
Travel to the bank as needed.

Benefits

Free tanning and employee discounts on products and services.
Personal and manager bonuses and a competitive bonus plan.
Medical, dental, vision, short-term disability, long-term disability, life insurance, HSA, critical care, and accident insurance options for full-time team members.
401(k) option for full-time team members.
Paid time off eligibility for full-time team members.
Flexible scheduling and convenient locations.
On-the-job training and employment growth opportunities.
Anniversary gifts for years of service.
Contests and performance incentives.
Wellness program with limited reimbursements for approved wellness products and services.
Exclusive discounts at outside retailers.
Special deals for friends and family members.