Assistant General Manager

Illegal Petes • Ft. Collins, CO

4d

About The Position

The Assistant General Manager works closely with the General Manager and kitchen team to ensure operational excellence. The role leads front-of-house and bar operations to deliver a high-quality experience for customers and crew, and also works in the kitchen on prep, grill, and dish as needed. The AGM supports daily restaurant operations, team development, guest service, food and drink quality, safety, sales, and financial performance.

Requirements

• High school diploma or equivalent.
• At least one year of management and/or leadership experience.
• Ability to listen effectively and give and take direction.
• Ability to work under pressure and meet tight deadlines in a timely manner.
• Comfort using computers and the functions expected of a manager.
• Good communication, organizational, and time-management skills.
• Ability to recognize problems and solve them.
• Ability to speak, read, follow, write, and comprehend instructions, correspondence, and policy documents.
• Ability to work effectively in a diverse workforce.
• Ability to set goals and turn plans into action.
• Ability to safely operate commercial equipment.
• Ability to work a flexible schedule.
• Reliable vehicle, valid driver’s license, clean driving record, and current auto insurance.
• Ability to perform duties that may involve walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing, pulling, or moving objects up to 50 pounds.

Responsibilities

• Lead bar and shift responsibilities, including opening or closing, shift planning, readiness, team deployment, and setting up the next shift.
• Manage bar preparation, recipe execution, drink timing, quality, and freshness.
• Maintain cleanliness, sanitation, food safety, team safety, security, and restaurant and bar procedures.
• Work in the kitchen through rotation or cross-training, including prep, grill, and dish duties.
• Manage food ordering, waste, yields, par levels, variances, receiving, organization, rotation, inventory, and food costs.
• Ensure food recipes are executed correctly and food is timely, fresh, and high quality.
• Recruit, interview, hire, onboard, train, cross-train, develop, coach, evaluate, and communicate with team members; conduct one-on-ones and terminations as needed.
• Forecast staffing and business needs, create labor schedules, hold team meetings, and support shift handoffs and daily development plans.
• Lead on-stage management, create a positive atmosphere, and train and mentor Shift Supervisors.
• Monitor sales, forecasts, projections, budgets, guest feedback, promotions, banking practices, and restaurant and bar financial results.
• Manage bar ordering, waste, yields, par levels, variances, receiving, rotation, inventory, and bar costs.
• Care for bar equipment and tools and oversee supplies, smallwares, repairs and maintenance, workers’ compensation prevention, and incidents.
• Review third-party inspections and audits, guest comments, mystery shops, and inspection results; create action plans as needed.
• Deliver guest service and respond to guest and team member feedback and incidents.
• Use management IT practices and procedures and execute operational rollouts.

Benefits

• Annual bonus potential of $10,200, paid quarterly.
• Paid time off based on position and tenure.
• Paid sick time off.
• Employer-paid health benefits.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k) after one year.
• Free and discounted meals.
• Discounted merchandise.
• Free concert tickets.
• Free sporting event tickets.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED