Assistant General Manager - 2062

Jiffy Lube•McMinnville, OR

About The Position

The Assistant General Manager (AGM) assists the General Manager with day-to-day store operations and is accountable for supporting the success of the store’s people, processes, and results. The AGM participates in daily store functions, supervises and trains staff, and performs in-store jobs as needed. The role also implements operations to generate additional sales and achieve established key performance indicators (KPIs). The AGM is expected to be a hands-on leader who can deliver strong customer service, motivate and develop employees, and work effectively in a fast-paced environment. They follow J Team Service Standards while supervising the lube center and performing lube services with technicians. When the General Manager is absent, the AGM manages all store operations.

Requirements

Valid driver's license.
At least 1 year of retail management experience.
Ability to perform the responsibilities of the job.
Basic mathematical ability, including addition, subtraction, and percentages.
Ability to communicate in English, orally or in writing.
Ability to use the internet and computers efficiently and complete tracking forms and documents.
Ability to stand for extended periods.
Ability to occasionally lift more than 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfort working in an enclosed and/or semi-outdoor environment.
Authorization to work in the United States without sponsorship.
Excellent customer service and communication skills.
Attention to detail, dependability, and a professional demeanor.
Leadership ability and interest in the professional development of the team.
Dedication to following safety policies and procedures.
Willingness to undergo on-the-job training and maintain a growth mindset.
Ability to work in a fast-paced environment while multitasking.

Responsibilities

Open and/or close the store; ensure store maintenance through staff and vendors; and manage cash and credit card activities.
Order and receive inventory and record inventory activity in the store point-of-sale system.
Participate in hiring and onboarding staff, provide on-the-job training, encourage timely completion of training modules, manage staff schedules, and report corrective actions.
Follow J Team Service Standards while supervising the lube center and performing lube services alongside technicians.
Address customer needs and concerns to ensure a positive guest experience.
Enforce company policies and procedures, including Environmental, Health & Safety compliance.
Manage all store operations when the General Manager is absent.
Implement operations to generate additional sales and achieve established KPIs.

Benefits

Competitive starting salary with hourly pay and monthly bonus potential up to $750 based on meeting KPIs.
Career paths with growth opportunities.
Training bonus structure for developing staff.
Safety-focused work environment.
Legal and financial advising, travel assistance, employee discounts on parts and services, and access to a members-only discount center.
Employer/employee-funded medical plans, prescription drug coverage, and telemedicine.
Company-funded basic life and accidental death and dismemberment coverage.
Vision and dental plans.
Flexible Spending Account and Dependent Care Flexible Spending Account.
Paid time off.
Bonus structure for completing JLU training modules within set timeframes.
Performance-based monthly bonus structure.
Additional optional benefits include short- and long-term disability, accident, critical illness, cancer, and hospital indemnity coverage, Employee Assistance Program, and will preparation services.