Assistant General Manager

Indus TBNY Inc. - Taco Bell•Town of Warsaw, NY

7d•$19 - $22

About The Position

The Assistant General Manager supports the Restaurant General Manager in upholding brand standards and inspiring the team to deliver excellent customer experiences. The role trains, coaches, and recognizes team members and takes charge of daily restaurant operations when the General Manager is absent, making decisions and guiding the team toward operational excellence. The stated schedule is 50 hours per week: 40 hours at regular pay and 10 hours at time and a half. The Assistant General Manager helps manage restaurant performance and team operations, including employee development and relations, recruiting and hiring, financial oversight, facility maintenance, and compliance with health, safety, and food-safety standards. The role also promotes Taco Bell’s culture and values, including equity, inclusion, and belonging.

Requirements

At least 3 years of restaurant or retail management experience.
Strong communication skills for conducting performance appraisals, taking disciplinary action, motivating employees, and providing training.
Ability to assist with Profit & Loss management, including cash control and security procedures, inventory maintenance, labor management, and financial-report review.
Ability to ensure employees receive appropriate training and resources.
Ability to promote Taco Bell’s culture and values, including equity, inclusion, and belonging.
Ability to identify and recruit talent and support the General Manager in the hiring process.
Ability to follow corporate policies, procedures, and Occupational Health and Food Safety standards.

Responsibilities

Model the MIC Success Routine and prioritize customer needs to ensure consistent customer satisfaction.
Oversee Team Members’ adherence to Shift Excellence responsibilities, maintain high food-safety standards, and uphold Core excellence.
Lead restaurant operations and make operational decisions in the General Manager’s absence.
Collaborate with the General Manager to assess team performance and provide constructive and positive feedback.
Address employee-relations issues, resolve them when appropriate, or escalate them to the General Manager.
Assist with sourcing, recruiting, interviewing, and hiring Team Members.
Promote equity, inclusion, and belonging in the restaurant.
Assist with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
Review financial reports and take appropriate actions to optimize performance.
Ensure employees receive proper training and resources.
Support the General Manager with facility maintenance and ensure health and safety standards are followed.
Lead individual and team recognition, collaboration, and motivation.
Conduct performance appraisals and take disciplinary action as needed.
Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.