Assistant General Manager
About The Position
The Assistant General Manager helps lead front-of-house operations at a high-volume, full-service restaurant. The role oversees service from the floor or expo, ensuring food quality, guest service, table touches, and presentation meet True Food Kitchen standards. It also supports safe food production through line checks, facility walks, and participation in EcoSure and health inspections with the back-of-house team. The position manages front-of-house employees and scheduling, supports hiring, onboarding, training, performance management, and employee development, and reports payroll hours in accordance with company standards and state laws. It also manages the beverage program, including inventory, ordering, cost control, and training, while following company guidelines and purchasing agreements.
Requirements
- More than 3 years of experience as a manager and a key contributor to the success of a full-service, high-volume restaurant.
- Advanced knowledge and understanding of the financial aspects of business operations.
- Passion for creating memorable dining experiences and exceeding guest expectations.
- Ability to remain resilient in stressful situations and handle last-minute requests.
- Caring, self-motivated approach, with aptitude for leading, coaching, and driving excellence.
Responsibilities
- Run high-volume service periods from the floor or expo, ensuring food quality, service, table touches, and presentation meet company standards.
- Perform line checks and facility walks, and participate with the back-of-house team in EcoSure and health inspections.
- Manage front-of-house employees, including interviewing, hiring, onboarding, training, development, work assignments, performance appraisals, rewards, and discipline.
- Manage front-of-house employee schedules and report payroll hours in compliance with company standards and state laws.
- Manage the beverage program, including inventory, ordering, cost control, and training, while adhering to company guidelines and purchasing agreements.
- Facilitate formal and informal development opportunities for managers and key hourly team members.
Benefits
- Competitive compensation package with quarterly bonus
- Health and wellness benefits, including medical, dental, and vision coverage
- Flexible spending account options for child care assistance
- Pet insurance
- Gym membership discount
- Pre-paid legal support
- 401(k) with company matching
- Dining discounts and family meals
- Additional perks and discounts through Perkspot
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
