ASSISTANT GENERAL MANAGER (Fashion, Import, Jewelry, Regional, Wm.com, Returns)

Walmart•Glendale, AZ
•$116,000 - $174,000•Onsite

About The Position

As an Assistant General Manager at Walmart's E-commerce Fulfillment Center, you will partner with the General Manager to launch and operate a state-of-the-art facility serving millions of customers. You will help build a high-performing operation from the ground up, driving safety, quality, productivity, and associate engagement while supporting an exceptional customer experience. The role focuses on leading teams and processes in a fast-paced environment and developing people while delivering operational excellence. You will support the launch and stabilization of a new fulfillment center and lead daily work across fulfillment, shipping, receiving, inventory management, and customer order processing. You will execute business plans, improve processes, plan staffing, analyze performance, support adoption of technologies and best practices, and help ensure compliance with company policies, regulations, and operational standards. You will also support financial management, resource and asset utilization, cross-functional partnerships, supplier relationships, and community engagement.

Requirements

  • Bachelor's degree in business or a related field and 2 years of experience in a senior management role in an operations, distribution, or logistics environment, including supervising, evaluating, mentoring, and developing managers or supervisors; managing workload; and participating in facility-wide hiring and promotion; OR 2 years of experience as a Walmart Logistics Operations Manager with the specified associate-management, workload, hiring, and promotion responsibilities; OR 4 years of experience in a senior management role in an operations, distribution, logistics, or retail environment with the specified management, workload, hiring, and promotion responsibilities.
  • Experience leading large-scale distribution, fulfillment, logistics, supply chain, manufacturing, or operations teams.
  • Strong operational and analytical skills, including the ability to make data-driven decisions.
  • Experience managing multiple priorities in a fast-paced, high-volume environment.
  • Proven ability to build, develop, and lead high-performing teams.
  • Strong understanding of safety, compliance, and operational excellence practices.
  • Experience leading through change, driving transformation, and implementing process improvements.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Must attend and successfully complete all job-required trainings and assessments.

Nice To Haves

  • New building launch, start-up, or expansion experience.
  • Experience or qualifications in compliance, financial modeling and analysis, managing challenging workforce issues, modeling and forecasting, preparing and executing budgets, P&L accountability, supervising associates, Walmart Logistics Manager responsibilities, or Walmart Logistics Systems.
  • Bachelor's degree in business, finance, logistics, management, or operations management.

Responsibilities

  • Support the successful launch and stabilization of a new fulfillment center and execute operational readiness milestones.
  • Drive daily operations across fulfillment, shipping, receiving, inventory management, and customer order processing.
  • Execute business plans to achieve productivity, quality, service, and safety goals.
  • Identify and implement process improvements to enhance operational performance and customer satisfaction.
  • Recruit, develop, coach, and retain a diverse team of leaders and associates.
  • Establish accountability, engagement, and continuous improvement; set expectations and provide ongoing feedback.
  • Create growth and development opportunities for associates.
  • Forecast labor needs and align staffing plans with changing business demands.
  • Analyze operational metrics and key performance indicators, identify trends, and make data-driven decisions.
  • Support adoption of new technologies, systems, and best practices to increase efficiency and scalability.
  • Ensure compliance with company policies, regulatory requirements, operational standards, and Walmart logistics standards.
  • Monitor quality, inventory control, security, and environmental programs.
  • Investigate operational issues, identify root causes with stakeholders, and implement corrective actions.
  • Monitor expenses, control costs, optimize resources, and manage asset utilization.
  • Review operational and financial reports, identify improvements, and drive business results while balancing short- and long-term goals.
  • Collaborate with cross-functional teams, suppliers, and business partners to achieve operational objectives.
  • Represent the facility by supporting Walmart-sponsored initiatives and engaging with local community organizations and events.

Benefits

  • Competitive pay and performance-based bonus awards.
  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
  • Walmart-paid Live Better U education benefit, including tuition, books, and fees for eligible programs.
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