Assistant General Manager #9259

Devon Self Storage • Waterford Township, MI

2d • Onsite

About The Position

Devon Self Storage is hiring a full-time, in-store Assistant General Manager at its Waterford Township, Michigan location. The role combines customer service, sales, store operations, and property upkeep. The Assistant General Manager helps customers select storage solutions, completes rentals and sales, processes payments, and supports a high-touch customer experience. The position also involves opening and securing the store, maintaining merchandise, assisting with online auctions, and keeping the property safe and clean. The company provides training and describes opportunities for career growth and promotion from within.

Requirements

• High school diploma or equivalent.
• Ability to lift more than 30 pounds.
• Strong customer service and communication skills.
• Ability to work independently when needed and follow through on assignments.
• Valid driver's license and insurance, with access to reliable transportation for workday travel to vendors and/or other worksites.
• Strong ability to manage multiple tasks simultaneously.
• Basic to moderate knowledge of Microsoft Office, including Word, Excel, and Outlook.
• Ability to work regularly indoors and outdoors with exposure to adverse weather and environmental conditions, noise extremes, and chemical, debris, and traffic hazards.

Responsibilities

• Open, close, and secure the store each business day.
• Meet and exceed sales goals through rentals, protection plans, and other merchandise.
• Ensure products are ordered, received, stocked, priced, and displayed efficiently and on time.
• Assist the General Manager with the online auction process.
• Build and maintain customer relationships by helping customers find appropriate storage solutions.
• Deliver a personalized, high-touch customer experience.
• Process payments, balance receipts, and complete bank deposit drops.
• Conduct daily property walkthroughs, safety inspections, and lock checks.
• Clean units and open and close storage doors.
• Perform light maintenance, including mopping, sweeping, changing light bulbs, cleaning bathrooms, and landscaping.

Benefits

• Competitive hourly pay.
• Uncapped monthly performance-based bonus.
• Growth opportunities.
• Schedule intended to avoid late nights and very early mornings.
• Work-life balance support.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED