Assistant General Manager #9259
About The Position
Devon Self Storage is hiring a full-time, in-store Assistant General Manager at its Waterford Township, Michigan store. The role combines customer service, sales, payment processing, and daily store and property operations. The Assistant General Manager helps customers select suitable storage solutions, delivers a personalized customer experience, and supports store sales goals. The position also includes opening, closing, and securing the store; managing merchandise; assisting with online auctions; processing payments and bank deposits; and maintaining the property and facilities. The schedule is available Monday through Saturday and is flexible, with hours outside traditional retail schedules and no late nights or very early mornings. This position offers hourly pay of $17.89–$19.52 and eligibility for a monthly performance-based incentive bonus.
Requirements
- High school diploma or equivalent.
- Ability to lift more than 30 pounds.
- Strong customer service and communication skills.
- Ability to work independently when needed and follow through on assignments.
- Valid driver’s license and insurance, with access to reliable transportation for workday travel to vendors and/or other worksites.
- Strong ability to manage multiple tasks simultaneously.
- Basic to moderate knowledge of Microsoft Office software, including Word, Excel, and Outlook.
- Ability to regularly work indoors and outdoors, with exposure to adverse environmental conditions, weather, noise extremes, chemicals, debris, and traffic hazards.
Responsibilities
- Open, close, and secure the store each business day.
- Meet and exceed sales goals through rentals, protection plans, and other merchandise.
- Order, receive, stock, price, and display products in a timely and efficient manner.
- Assist the General Manager with the online auction process.
- Build and maintain customer relationships by helping customers find suitable storage solutions.
- Deliver a personalized, high-touch customer experience.
- Process payments, balance receipts, and complete bank deposit drops.
- Conduct daily property walkthroughs, safety inspections, and lock checks.
- Clean units and open and close storage doors.
- Perform light maintenance and landscaping, including mopping, sweeping, changing light bulbs, and cleaning bathrooms.
Benefits
- Competitive hourly pay and eligibility for the company incentive bonus program.
- Medical, dental, and vision insurance (PPO) for eligible full-time employees.
- Participation in the company 401(k) plan with a company match.
- Vacation time.
- Nine paid holidays and three floating holidays per year.
- Sick time.
- Tuition reimbursement opportunity.
- Company-paid life insurance equal to annual base salary.
- Company-paid short-term and long-term disability.
- Paid parental leave.
- Growth opportunities and potential for internal promotion.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
