Assistant General Manager

Blueprint Studios•Brisbane, CA
•$140,000 - $170,000

About The Position

The Assistant General Manager collaborates with the General Manager to plan and oversee daily business operations. The role directly oversees business functions in accordance with company objectives, including maximizing financial performance, operational efficiency, client satisfaction, and employee knowledge and development. The position also helps maintain company standards, improve internal processes, and support the recruitment, training, development, and retention of talent.

Requirements

  • At least five years of management experience in the hospitality industry.
  • Direct experience in event planning and production, catering, hotel sales, and/or event agency services.
  • A proven track record of reaching and exceeding company sales and operations targets and objectives.
  • Exceptional leadership skills and strong experience managing, coaching, and developing a team of professionals.
  • Exemplary communication, organizational, analytical, and problem-solving skills.

Nice To Haves

  • Involvement in industry-related professional organizations is highly encouraged.

Responsibilities

  • Adhere to the company's core values and mission statement.
  • Maintain complete knowledge of Blueprint Studios' internal operations and the products and services it provides.
  • Maintain a thorough understanding of the company's inventory and pricing.
  • Continuously evaluate and investigate internal operations for efficiency, productivity, and quality control.
  • Create an operating environment that supports consistent client satisfaction in accordance with company standards.
  • Prepare financial reports for executive management that identify sales and operational effectiveness, trends, and variances.
  • Create and enforce internal workflows and processes to improve productivity, quality, and company standards.
  • Ensure appropriate technology solutions are implemented to improve customer service and internal operations.
  • Partner with human resources to recruit, train, develop, and retain talent.
  • Encourage and uphold safety practices in compliance with applicable city, county, state, and federal laws.
  • Participate in industry-related professional organizations; involvement is highly encouraged.
  • Perform other duties as assigned.
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