Assistant General Manager
About The Position
The Assistant General Manager provides overall leadership, supervision, and direction for strategic initiatives and operating standards to positively impact business results in selected front-of-house and back-of-house areas, under the guidance of the General Manager. This role oversees business operations from detailed execution to broader business priorities, supports the team in delivering a memorable guest experience, and works in a fast-paced restaurant and entertainment environment. The role involves working an average of 50 hours per week, walking five miles per shift, and handling high-volume business days.
Requirements
- Must be at least 21 years of age.
- At least 5 years of restaurant or hospitality experience.
- Proficiency in managing cost of goods sold and labor.
- Strong business acumen.
- Ability to lead a team in creating a memorable guest experience.
- Ability to work weekends, nights, and holidays.
- Comfort working in a fast-paced, noisy environment with distracting conditions.
- Ability to handle high-volume business days, walk five miles per shift, and work an average of 50 hours per week.
Responsibilities
- Promote positive employee relations by effectively delegating managerial duties and fostering high staff morale.
- Analyze financial reports and develop action plans to grow revenue and control costs to meet or exceed annual budgets.
- Ensure staff training programs are executed.
- Ensure staffing levels and management coverage meet business needs and maximize the customer experience.
- Deliver a guest experience through food, drinks, and games.
- Maintain a safe and secure environment for guests and staff.
- Continuously improve operational execution through attention to detail and adherence to operating standards and procedures.
Benefits
- Competitive salary.
- Quarterly bonus program.
- Health, dental, and vision coverage.
- Long- and short-term disability coverage.
- Employee Assistance Program.
- Buster’s Legacy Fund, which supports team members during difficult times.
- 401(k) matching plan.
- Free food.
- Free gameplay.
- Large leadership team with multiple managers per shift.
- Fun work environment.
- Career growth opportunities across Dave & Buster’s and Main Event Entertainment.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
