Assistant General Manager -Jimmy John's - Asheville Aiport

Retail and Dining Positions•Fletcher, NC

10d•Onsite

About The Position

Paradies Lagardère is hiring an Assistant General Manager for its Jimmy John's location at Asheville Airport. The role supports restaurant operations in a diverse, guest-focused airport dining environment. The Assistant General Manager helps maintain a professional restaurant image, deliver positive guest service, oversee team and operational performance, and drive sales and profitability. The position requires adapting to changing circumstances and working various shifts in a team-oriented environment; schedules are determined by business needs.

Requirements

5–7 years of restaurant management experience.
Obtain and maintain a current ServSafe Food Manager’s Certification within six months of hire or promotion.
Ability to lift at least 25 pounds and perform essential tasks including standing, bending, reaching, gripping, climbing a ladder, and walking long distances.
Ability to stand for long periods and work in environments with varying temperatures.
Proficiency in reading, writing, Microsoft Office, and mathematics.
Agree to work various shifts in a 7-days-a-week, 365-days-a-year team-oriented environment; schedule is determined by business needs.
Proficiency in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and report preparation.

Nice To Haves

Bachelor of Science degree in hotel/restaurant management is desirable.

Responsibilities

Help build an engaged workforce by promoting strong performance, career development, and learning.
Maintain restaurant cleanliness, food quality and presentation, and grooming standards.
Remain visible and available to team members, guests, and airport partners.
Monitor team performance and operational systems, making adjustments as necessary.
Ensure positive guest service in all areas.
Investigate and resolve food-quality and service complaints, responding to guests and the General Manager with a resolution within 24 hours.
Take appropriate actions to turn dissatisfied guests into return guests.
Drive top-line sales and profitability.
Adapt to changing circumstances and use problem-solving skills and resourcefulness to resolve situations.