Branch Manager - Asheville

RJV Equipment•Mills River, NC

About The Position

The Branch Manager typically leads one location that generates machine, rental, parts, and service sales in the heavy construction equipment industry. The role oversees branch personnel and sales efforts, manages financial performance and operational risks, and maintains branch facilities. The manager is accountable for staffing, customer relationships, sales and margin objectives, service and parts performance, and compliance with company policies and procedures.

Requirements

At least 7 years of relevant experience in the heavy equipment industry.
Proven coaching, mentoring, and team-building skills.
Well-developed personal networking skills.
Strong oral presentation and written communication skills.
Ability to handle multiple tasks and switch priorities effectively.
Ability to travel 25%–50%.
Proficiency with standard Microsoft Office business software and other common PC tools.
Willingness to learn new skills.

Nice To Haves

BS/BA degree preferred.

Responsibilities

Lead, mentor, and develop branch personnel through team building.
Manage assigned Field Sales Representatives and Product Support staff.
Manage the branch Profit & Loss statements.
Recruit, interview, and make hiring decisions.
Lead and oversee sales efforts, ensuring Sales Representatives use provided tools, cover assigned territories effectively, and build strong customer relationships.
Foster a positive team environment among branch employees and internal support staff.
Manage branch risks to promote safety and minimize financial loss.
Manage site maintenance and maintain a professional appearance at assigned facilities.
Maintain adequate staffing levels and coverage at branches.
Achieve assigned sales market share and margin objectives.
Spend frequent time in the field interacting with Sales Representatives and customers.
Maintain acceptable accounts receivable delinquency levels.
Monitor service work in progress, including work orders with seven or more days without labor and work orders aging over 30 days.
Track improvements in service efficiency and productivity.
Ensure service warranty recovery and PIPs are completed on time.
Maintain parts margin percentages within acceptable levels and manage parts inventory stocking levels and space requirements.
Ensure compliance with Parts and Service policies and procedures.
Work professionally and transparently with other Branch Managers.