Assistant General Manager | Greenlight | Joplin

Good Day Farm•Joplin, MO

About The Position

The Assistant General Retail Manager supports the overall management and operations of the retail facility. The role combines leadership and operational responsibilities with an understanding of the cannabis industry and its regulatory landscape. It reports to the Retail General Manager and is subject to change. The Assistant General Manager helps lead and develop the team, support revenue and sales goals, manage store logistics and cash flow, oversee inventory processes, and maintain compliance. The role also supports visual merchandising, promotions, events, loyalty initiatives, and other efforts to deliver a strong customer experience. The position requires adaptability, effective communication with store staff and leadership, and a positive approach to people management and culture building.

Requirements

At least 1 year in a leadership position in retail, hospitality, service, or a cannabis-related industry.
Must be able to clear a background check.
Strong written and verbal communication skills.
Demonstrated capability in people management and culture building.
Positive attitude and flexibility.
Demonstrated experience in cash and inventory management.
Microsoft Suite experience.

Nice To Haves

Cannabis industry experience preferred.

Responsibilities

Lead staff training and development; assist with hiring and team management, employee reviews, staff scheduling, and meeting payroll expectations.
Model company culture and standards, coach staff, and help team members define and meet expectations for success.
Assist the General Manager in meeting revenue and sales expectations through management practices, staff training, and customer relations.
Communicate sales goals, promotions, and business expectations to staff.
Build customer relationships and promote a strong customer-service culture.
Participate in competitive analysis and champion the business.
Manage inventory processes and reconciliation to ensure accuracy and prevent loss.
Assist with store opening and closing, cash management, inventory reconciliation, and other daily operating processes.
Manage in-store cash flow, including till setup, cash handling, and deposits.
Help maintain the store through supply ordering, cleaning, housekeeping, and communicating facility maintenance needs.
Promote compliance through staff training, self-education, and adherence to requirements.
Assist with inventory intake, invoice management, organization, sales, and staff training.
Prioritize shelf stocking, maintain accurate online menus, and work with the General Manager to track stocking needs.
Lead and support visual merchandising and staff training on the customer journey.
Communicate promotion and event calendars to staff and customers, coordinating with systems and marketing teams to ensure accuracy and effectiveness.
Support loyalty program needs and initiatives and other customer experience efforts that build value and loyalty.
Meet other leadership requirements, communicate effectively with leadership and store staff, and perform other duties as assigned.