Assistant General Manager

Panera Bread • Wildwood, MO

3d

About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, deliver excellent guest experiences, and grow the business. The role takes ownership of hiring, training, and team development while helping the bakery-cafe meet its business, operational, quality, and service goals.

The Assistant General Manager helps create a welcoming, safe, and healthy workplace; supports the execution of company strategies and initiatives; and ensures compliance with company policies and applicable regulations. The position also contributes to cost and inventory management and promotes Panera’s culture of warmth, belonging, growth, and trust. The role requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional upon the results of a background check.

Requirements

• At least 18 years of age.
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Availability for flexible hours, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.

Nice To Haves

• At least 1 year of restaurant management experience is preferred.
• ServSafe certification, or the ability to obtain it.

Responsibilities

• Support the General Manager by making key decisions and solving problems.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support the hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
• Assist with team performance management to ensure bakery-cafe goals, operational and quality standards, and guest service expectations are met.
• Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
• Work with the team to delight guests through food quality, service, and team interactions.
• Build relationships with guests that encourage long-term loyalty.
• Follow operational procedures and help execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with bakery-cafe costs and inventory.
• Promote Panera’s Guiding Values and Behaviors, including teamwork, initiative, learning, and celebrating success.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed