Assistant General Manager

Sun Tan City - STC New England•Auburn, ME

19d•$18 - $19

About The Position

The Assistant Salon Director helps maintain a high-energy, positive, client-centric environment and supports salon performance, client service, and operational excellence. This role manages and supervises Tanning Consultants, leads by example in company operations, and holds the team accountable for delivering an exceptional client experience while meeting established productivity goals. The role monitors daily salon operations, develops Team Members through coaching and training, and assists the Salon Director with sales, expenses, staffing, and other management functions. The candidate should expect to work five days per week, approximately 40 to 45 hours depending on hourly or salary status, and must be available for nights and weekends as needed for management coverage.

Requirements

Management and/or sales experience required.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills and ability to coach and mentor, with knowledge of supervisory practices and procedures.
Team-building skills.
Ability to prioritize and delegate.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment and bend down to pick up items from floors.
Ability to lift or assist in lifting items and heavy boxes.
Ability to perform cleaning tasks including dusting, sweeping, mopping, and scrubbing.
Reliable ability and transportation to go to the bank as needed.
Availability to work nights and weekends as required; expected schedule is five days and approximately 40 to 45 hours per week.

Nice To Haves

College education preferred, but not required.

Responsibilities

Monitor and manage daily salon operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for Team Members.
Coach, train, and provide feedback to improve Team Members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to maximize productivity and customer service while controlling labor costs.
Work nights and Saturdays and Sundays as required to provide management coverage.
Travel to the bank as needed using reliable transportation.

Benefits

Pay up to $18.00 per hour, plus personal and manager bonuses.
Free tanning and special deals for friends and family members.
On-the-job training and employment growth opportunities.
Flexible scheduling and convenient locations close to home.
Competitive bonus plan.
Options for medical, dental, vision, short-term disability, long-term disability, life insurance, HSA, critical care and accident insurance, and 401(k) for full-time team members.
Ability to earn paid time off for full-time team members.
Employee discount on products and services.
Anniversary gifts for years of service.
Contests and performance incentives.
Wellness program with limited reimbursements for approved wellness products and services.
Exclusive discounts at outside retailers.
Clean work environment.