Assistant General Manager

JLL • San Francisco, CA

3d • $132,000 - $148,500 • Onsite

About The Position

The Assistant General Manager (AGM) assists the General Manager in managing specific assets and ensuring client and tenant satisfaction. Working closely with the GM, the AGM helps achieve financial results and operating objectives, understands client investment objectives, develops property-specific strategic plans, and oversees approved initiatives through management of the property team. The role may also involve managing other property team members and representing JLL in the local and regional business community. The position is required to be on-site in San Francisco, California; local requirements may vary.

Requirements

• Bachelor's degree.
• At least three years of commercial real estate or property management experience.
• Obtain a real estate license within six months of starting and maintain it throughout employment with JLL.
• Strong written and verbal communication and organizational skills.
• Ability to read, analyze, and interpret legal documents, business periodicals, professional journals, technical procedures, and government regulations.
• Ability to present information effectively and respond to questions from various stakeholders.
• Ability to calculate discounts, interest, commission, prorations, percentages, rent, and financial statements.
• Financial and accounting acumen.
• Strong problem-solving skills and ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to work with limited standardization and interpret instructions effectively.
• Strategic thinking and implementation orientation.
• Proficiency in Microsoft Office and other required software programs.
• Familiarity with various budget applications.
• Ability to travel within the local region.
• Self-starting and multitasking capabilities.
• Ability to provide constructive, value-added solutions and work effectively independently and as part of a team.
• Client-focused approach.
• Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

• LEED AP accreditation.

Responsibilities

• Maintain knowledge of lease agreements and ensure compliance from accounting and operations perspectives.
• Review and approve purchases of supplies and equipment.
• Prepare annual submissions for the JLL Property Awards Program and industry awards.
• Ensure compliance with the development, revision, and implementation of property manuals and systems.
• Assist with preparing and reviewing annual jurisdictional forms and filings.
• Work with Client Accounting Services on accounting processes and participate in on-site bookkeeping functions.
• Prepare and review financial documents related to building operations.
• Assist with preparing annual budget documentation.
• Report variances, concerns, and projections to the General Manager.
• Implement the asset management plan.
• Inspect property and equipment and recommend projects to enhance property value.
• Assign employees to duties according to guidelines.
• Arrange property maintenance, alterations, and upkeep.
• Ensure high-quality, cost-effective services through competitive bidding and contract management.
• Maintain emergency evacuation procedures and life safety systems.
• Assist with compliance programs and policies.
• Serve as the primary or secondary contact for tenant service requests.
• Meet regularly with tenant representatives and communicate with the property team.
• Conduct periodic inventories of building contents and property conditions.
• Inspect properties to ensure compliance with standards and procedures.
• Manage tenant move-in and move-out processes.
• Employ or contract on-site management and engineering personnel.
• Manage development of the Quality Tenant Service program.
• Supervise employees in accordance with company policies and applicable laws.
• Perform other duties or tasks as assigned.

Benefits

• 401(k) plan with matching company contributions.
• Medical, dental, and vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Early access to earned wages through Daily Pay.
• Comprehensive and competitive benefits plan.
• Supportive, caring, and diverse work environment focused on growth and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level