Taco Bell Assistant Manager

Taco Bell • Lee's Summit, MO

18d

About The Position

The Assistant General Manager (AGM) plays a pivotal role in daily restaurant operations, supporting the General Manager (GM) by providing the leadership necessary to ensure smooth operations, optimal efficiency, and exceptional results. In the GM’s absence, the AGM is responsible for ensuring the restaurant operates in accordance with brand standards. The ideal candidate is proactive and professional in managing people and operations and has strong organizational and problem-solving skills.

The AGM leads shifts, supports team development and recruiting, helps the GM achieve financial goals, and prioritizes customer service, safety, and compliance. The role averages 45 hours per week and requires flexible availability for nights, weekends, and holidays.

Requirements

• Must be 18 years or older.
• At least 2 years of restaurant experience with proven leadership on all shifts.
• High school diploma or equivalent.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam and maintain a current health card per local/state requirements.
• Reliable transportation.
• Clear criminal background check.
• Flexible availability for nights, weekends, and holidays.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to perform walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

• Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
• Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
• Prioritize customer and employee health and safety and ensure adherence to OSHA regulations.
• Train and develop people interested in leadership roles, assist with development plans, and provide constructive feedback.
• Collaborate with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
• Support the General Manager in achieving the restaurant’s financial goals.
• Provide 5-star service and make customer satisfaction a top priority.
• Assist the General Manager in managing restaurant operations.
• In the absence of the General Manager, ensure the restaurant operates in accordance with brand standards.
• Collaborate with the General Manager and team members to maintain a positive work environment.
• Build rapport with customers, vendors, and other stakeholders to support restaurant success.

Benefits

• DRG Cares Grant Program – financial assistance for employees facing life challenges.
• DRG Savings Marketplace – exclusive discounts for DRG employees.
• Employee Assistance Program – counseling, legal support, travel assistance, and more.
• Live Más Scholarship Program.
• Employee Referral Program.
• Education Benefits, including GED reimbursement and free second-language education.
• DailyPay Program – option to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED