Assistant General Manager

Illegal Petes LLC•Fort Collins, CO
•$68,870 - $75,030

About The Position

The Assistant General Manager works closely with the General Manager and kitchen team to ensure operational excellence. The role runs front-of-house and bar operations to deliver a strong experience for customers and crew, and includes working in the kitchen on prep, grill, and dish to help serve high-quality food. The position covers shift leadership, restaurant and bar operations, team development, guest service, sales, financial accountability, labor, facilities, and safety.

Requirements

  • High school diploma or equivalent.
  • At least one year of management and/or leadership experience.
  • Ability to listen effectively and give and receive direction.
  • Ability to work under pressure and meet tight deadlines in a timely manner.
  • Comfort with computers and the functions expected of a manager.
  • Good communication, organizational, and time-management skills.
  • Ability to recognize problems and solve them.
  • Ability to speak, read, follow, write, and comprehend instructions, correspondence, and policy documents.
  • Ability to work effectively in a diverse workforce.
  • Ability to set goals and convert plans into action.
  • Ability to safely operate commercial equipment.
  • Ability to work a flexible schedule.
  • Reliable vehicle, valid driver’s license, clean driving record, and current auto insurance.
  • Ability to walk, bend, twist, reach, stoop, kneel, crouch, push, pull, or move objects weighing up to 50 pounds.

Responsibilities

  • Run bar and shift operations, including opening or closing responsibilities, shift planning, readiness, team deployment, and setting up the next shift.
  • Prepare for shifts and audits, maintain routines, and execute restaurant and bar procedures, promotions, and rollouts.
  • Work in the kitchen through rotation or cross-training, including food preparation and execution on prep, grill, and dish.
  • Ensure food and drink recipes are followed and that food and beverages meet quality, freshness, flavor, and timing standards.
  • Manage food and bar ordering, preparation, receiving, storage, rotation, inventory, waste, yields, par levels, variances, and cost accountability.
  • Maintain food, team, restaurant, and bar safety and security, as well as cleanliness and sanitizing standards.
  • Hire, interview, onboard, train, cross-train, develop, evaluate, coach, and mentor team members and shift supervisors; conduct follow-up and terminations as needed.
  • Communicate with the team through daily updates, shift handoffs, one-on-ones, and team meetings; create an energetic atmosphere and coach on stage.
  • Manage sales across all areas, including forecasting, projections, budgets, promotions, guest feedback, and financial results.
  • Follow banking practices, including safe and drawer counts, and maintain bar accountability and equipment care.
  • Manage schedules, labor, controllable and non-controllable costs, supplies, workers’ compensation prevention, repairs and maintenance, equipment, HVAC, and exterior needs.
  • Respond to guest and team member incidents, guest comments, mystery shops, and third-party inspection results; develop action plans as needed.
  • Use required IT practices and procedures.
  • Taste food at least twice per shift to check quality and flavor.

Benefits

  • Annual bonus potential of $10,200, paid quarterly.
  • Paid time off based on position and tenure.
  • Paid sick time off.
  • Employer-paid health benefits.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) after one year.
  • Free concert tickets.
  • Free sporting event tickets.
  • Free and discounted meals.
  • Discounted merchandise.
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