Taco Bell Assistant Manager

Taco Bell • Lenexa, KS

18d

About The Position

The Assistant General Manager (AGM) supports the General Manager in daily restaurant operations and provides leadership to ensure smooth operations, efficiency, and strong results. When the General Manager is absent, the AGM ensures the restaurant operates in accordance with brand standards. The role calls for a proactive, professional leader with strong organizational and problem-solving skills.

The AGM leads shifts, coaches and motivates team members and shift managers, supports training and development, and helps recruit and onboard employees. The AGM also supports the restaurant’s financial goals, prioritizes customer satisfaction, and assists the General Manager with overall restaurant management. The role averages 45 hours per week and requires flexible availability, including nights, weekends, and holidays.

Requirements

• Must be at least 18 years old.
• At least 2 years of restaurant experience with proven leadership on all shifts.
• High school diploma or equivalent.
• Ability to read, speak, and write in English.
• Must pass the ServSafe Certification Course and Exam and maintain a current health card according to local or state requirements.
• Reliable transportation.
• Must pass a criminal background check.
• Flexible availability for nights, weekends, and holidays.
• Ability to stand and walk continuously throughout scheduled shifts.
• Ability to lift up to 50 pounds.
• Ability to perform walking, bending, reaching, pushing, pulling, stretching, and repetitive movements.

Responsibilities

• Lead shifts and ensure operational tasks are completed on time while maintaining quality assurance.
• Lead, coach, and motivate team members and shift managers, prioritizing the customer experience.
• Prioritize customer and employee health and safety and ensure adherence to OSHA regulations.
• Train and develop individuals interested in leadership roles, assist with development plans, and provide constructive feedback.
• Collaborate with the General Manager to identify staffing needs, interview candidates, and welcome new hires.
• Support the General Manager in achieving the restaurant’s financial goals.
• Provide 5-star customer service and prioritize customer satisfaction.
• Assist the General Manager with restaurant operations.
• Ensure the restaurant operates according to brand standards in the General Manager’s absence.
• Collaborate with the General Manager and team members to maintain a positive work environment.
• Build rapport with customers, vendors, and other stakeholders to support restaurant success.

Benefits

• DRG Cares Grant Program provides financial assistance for employees facing life challenges.
• DRG Savings Marketplace offers exclusive employee discounts.
• Employee Assistance Program includes counseling, legal support, travel assistance, and more.
• Live Más Scholarship Program.
• Employee Referral Program.
• Education benefits include GED reimbursement and free second-language education.
• DailyPay Program provides the option to receive paychecks daily.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED