Assistant General Manager

OnTheFly Hospitality•Columbus, OH

2d•Onsite

About The Position

HangOverEasy is seeking an Assistant General Manager as a development opportunity for future hospitality leaders. The role supports the General Manager in restaurant operations, staff development, and administrative and financial responsibilities. The position is physically based in the restaurant at least five days per week and involves working a flexible schedule, including weekends and holidays.

Requirements

Previous restaurant experience, preferably in a supervisory, trainer, or leadership position.
Strong understanding of restaurant operations, with experience in either front-of-house or back-of-house positions.
Demonstrated ability to lead, motivate, and develop employees.
Willingness to learn and participate in all areas of restaurant operations.
Basic knowledge of kitchen equipment, food preparation, and service procedures.
Excellent communication and customer service skills.
Strong organizational skills and sound judgment in a fast-paced environment.
Genuine interest in professional development and advancement into restaurant management.
Ability to work on your feet for extended periods.
Ability to work a flexible schedule, including holidays and weekends.
Must be able to lift 20 lbs.
Must be physically present in the restaurant a minimum of five days per week.

Nice To Haves

ServSafe certification.

Responsibilities

Support the General Manager in overseeing daily restaurant operations and executing service.
Lead the team during high-volume periods and maintain hospitality standards and a safe, clean, welcoming environment.
Maintain working knowledge of front-of-house roles and assist wherever needed.
Work with kitchen leadership to support food quality and efficient service, including operating the expo window, helping prepare food, and developing basic proficiency at kitchen stations.
Monitor business volume and adjust staffing to support efficient labor utilization.
Model company values and support implementation of company policies and operating procedures.
Train, coach, and develop hourly employees through hands-on leadership and feedback.
Help recruit, interview, hire, and onboard employees with the General Manager.
Support training programs and identify employee growth and advancement opportunities.
Communicate operational expectations, company initiatives, and performance standards to the team.
Assist with employee scheduling, inventory management, product ordering, cash handling, and bank deposits.
Develop understanding of sales, labor costs, food costs, and controllable expenses; participate in operational and financial discussions with the General Manager.
Perform other duties as assigned.