Assistant General Manager

JayToo Enterprises - Freddy's Frozen Custard & Steakburgers•Chandler, AZ
•$45,000 - $48,000

About The Position

Freddy's is seeking an Assistant General Manager passionate about guest relations, employee development, and business growth. The role works closely with management to maintain a strategic vision for the restaurant and develop a culture that ensures excellent food and service execution. The successful candidate understands sales, profits, and guest satisfaction, and demonstrates leadership through coaching, directing, and motivating the team. Experience hiring, training, and retaining employees is a plus. The Assistant General Manager helps provide a fun, fast-paced, and fulfilling work environment while supporting the development of team members and long-term growth goals. Candidates should take pride in serving high-quality food with a smile and demonstrate service and attention to detail.

Requirements

  • At least 1 year of experience as a shift lead or manager in a full-service, casual dining, or quick-service restaurant.
  • Prior restaurant management or leadership experience with a successful history of quality guest service, team building, and people development.
  • Experience with financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement.
  • Ability to learn, coach, work as part of a team, motivate and train a diverse staff, and hold staff accountable in a fast-paced environment.
  • Strong attention to detail and quality standards, with the ability to manage time and priorities efficiently.
  • Ability to communicate effectively with guests and team members.
  • Proficiency in typical desktop software programs.
  • Ability to work shifts of up to 10 hours while standing or walking.
  • Ability to lift up to 40 pounds.
  • Ability to bend, stoop, and occasionally use a ladder.

Nice To Haves

  • Experience hiring, training, and retaining employees.
  • Experience setting and maintaining inventory and schedules, using spreadsheets, managing labor, and knowledge of profit and loss statements.

Responsibilities

  • Work closely with management staff to maintain a strategic vision for the restaurant.
  • Develop a culture that supports excellent food and service execution.
  • Coach, direct, and motivate the team.
  • Support team member development and long-term growth goals.
  • Use performance data to measure productivity or goal achievement.
  • Set and maintain inventory and schedules, and manage labor.
  • Maintain focus on profits and sales growth.
  • Work a variety of hours, including days, nights, and weekends.

Benefits

  • Advancement opportunities
  • Paid training
  • Family-friendly hours
  • Meal allowance for personal or work use
  • Competitive pay based on experience
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
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