Assistant General Manager
About The Position
The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, delight guests, and grow the business. The role takes ownership of hiring, training, and team development while supporting decisions and problem-solving, staffing and scheduling, performance management, operational standards, and company initiatives. The Assistant General Manager also helps maintain costs and inventory and supports a healthy, safe workplace that meets company standards and applicable regulations. The position requires flexible hours, including nights and weekends, and work in a fast-paced environment with shifting priorities. Physical requirements include lifting, carrying, pushing, or pulling objects weighing up to 50 pounds and standing or walking for up to six hours. The role also requires communicating clearly and understanding directions in a loud environment. Any job offer is conditional upon the results of a background check.
Requirements
- At least 18 years of age.
- Proven ability to drive positive results through strong business acumen.
- Ability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
- Availability to work flexible hours, including nights and weekends.
- Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
- Ability to stand and walk for up to six hours.
- Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
- Any job offer is conditional upon the results of a background check.
Nice To Haves
- At least one year of restaurant management experience is preferred.
- ServSafe certification, or ability to obtain it.
Responsibilities
- Support the General Manager by making key decisions and solving problems.
- Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
- Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
- Assist with managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
- Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values & Behaviors.
- Work with the team to ensure guests are delighted by food quality, service, and the team.
- Build relationships that foster long-term, loyal guests.
- Follow operational procedures and execute company strategies and initiatives.
- Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
- Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
- Assist the General Manager in maintaining overall bakery-cafe costs and inventory.
- Help build a culture of warmth, belonging, growth, and trust.
Benefits
- Competitive pay of $23.50–$28.00 and eligibility for quarterly bonuses.
- Free on-shift meals and unlimited fountain beverages.
- Paid vacation, sick time, and holidays.
- Medical, dental, vision, life, and pet insurance.
- 401(k) with match available.
- Career advancement and leadership development opportunities.
- Tuition discounts.
- Perks and rewards for team members.
- Team member assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
