Assistant General Manager-1466

Jiffy Lube•Newberg, OR

About The Position

The Assistant General Manager assists the General Manager with the day-to-day business operations of a Jiffy Lube store, helping ensure the success of its people, processes, and results. The role participates in daily store functions, supervises and trains staff, and performs in-store jobs as needed. The Assistant General Manager also implements operations to generate additional sales and achieve established key performance indicators. This hands-on role is suited to someone with retail service management experience who can deliver customer service, exceed sales expectations, and motivate and mentor employees in a fast-paced environment. The position includes hourly pay and potential monthly bonuses tied to KPIs, as well as bonuses related to staff training and timely completion of training modules.

Requirements

Valid driver's license.
At least 1 year of retail management experience.
Ability to perform the responsibilities of the job.
Basic mathematical ability, including addition, subtraction, and percentages.
Ability to communicate in English, orally or in writing.
Ability to use the internet and computers efficiently and complete tracking forms and documents.
Ability to stand for extended periods.
Ability to occasionally lift more than 50 pounds.
Ability to bend, stoop, reach, crawl, and climb stairs.
Comfort working in an enclosed and/or semi-outdoor environment.
Authorized to work in the United States without sponsorship.
Excellent customer service and communication skills.
Attention to detail, dependability, and a professional demeanor.
Leadership skills and interest in the professional development of the team.
Dedication to following safety policies and procedures.
Willingness to undergo on-the-job training and a growth mindset.
Ability to multitask in a fast-paced environment.

Responsibilities

Open and/or close the store, maintain the store through staff and vendors, and manage cash and credit card activities.
Order, receive, and record inventory activities in the store POS system.
Participate in hiring and onboarding staff; provide on-the-job training; encourage timely completion of training modules; manage staff schedules; and report corrective actions.
Follow J Team Service Standards while supervising the lube center and performing lube services with technicians.
Address customer needs and concerns to provide a positive guest experience.
Enforce company policies and procedures, including Environmental, Health & Safety compliance.
Manage all store operations when the General Manager is absent.
Participate in daily store operations and perform in-store jobs as needed.
Implement operations to generate additional sales and achieve established KPIs.

Benefits

Competitive starting salary with hourly pay and potential monthly compensation of up to $750 based on meeting KPIs.
Career paths with growth opportunities.
Bonuses for training staff and for JLU module completions within set timeframes.
Employer/employee-funded medical plans, prescription drug coverage, and telemedicine.
Vision and dental plans.
Company-funded basic life and accidental death and dismemberment insurance.
Short-term and long-term disability coverage may be available.
Critical illness, cancer, and hospital indemnity coverage may be available.
Flexible Spending Account (FSA) and Dependent Care FSA options.
Employee discount on parts and services.
Members-only discount center for major purchases and everyday essentials.
Employee Assistance Program, will preparation, and travel assistance.
Paid time off.
Legal and financial advising.