Assistant General Manager

Wawa•Old Bridge, NJ

About The Position

The Assistant General Manager (AGM) is a hands-on leader who supports daily store operations, team development, and business results. The role oversees store performance and profitability while helping hire, train, coach, and develop Customer Service Associates. The AGM helps ensure customers have a satisfying, smooth, and friendly Wawa experience and that the team follows safety, quality, and operational standards. The position coordinates schedules and daily tasks, monitors store performance and shrink, reviews trends and reports, and works with peers to identify opportunities and develop action plans. The hourly pay range is $25.80–$34.80, commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives. Wawa provides reasonable accommodation during the application process upon request and is an equal opportunity employer.

Requirements

High school diploma or GED equivalent.
Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control.
Ability to implement change and drive results through effective execution.
Excellent communication, relationship-building, and interpersonal skills.

Nice To Haves

Proven leadership experience, ideally in a food service or retail environment.

Responsibilities

Gather customer feedback and resolve problems to support a satisfying, smooth, and friendly customer experience.
Deliver effective, engaging training to Customer Service Associates so they can meet Wawa’s safety, quality, and operational standards.
Support hiring, onboarding, coaching, recognition, and motivation of team members.
Coordinate schedules and daily tasks to keep store operations running efficiently.
Monitor store performance, review reports, manage shrink, and identify opportunities for improvement.
Monitor trends and collaborate proactively with peers to develop action plans that drive results.
Oversee business performance and profitability.