Assistant General Manager
About The Position
The Assistant General Manager leads day-to-day operations for the Cap city Rentals brand in Hutto, Texas. This is a hands-on leadership role for someone who can learn the company’s systems, support and develop a team, manage operational performance, maintain customer relationships, and ensure profitability. The role requires balancing clear expectations and strong results with respectful, emotionally intelligent leadership in a fast-paced and sometimes stressful environment. The Assistant General Manager is responsible for dispatch, permitting, regulatory compliance, the brand’s P&L, and service quality. They directly supervise the Operations Manager and Yard Operations Manager, support other supervisory and management staff, and coordinate with Sales to meet customer commitments. The position is fully on-site and permanent, with an annual salary of $80,000 to $100,000 plus incentive.
Requirements
- At least 3 years of experience managing a P&L, people, and operations.
- At least 5 years of experience in an operations role.
- Experience in a regulated industry meeting compliance standards.
- Strong computer skills and a commitment to using available software to improve operating efficiency and decision-making.
- Strong people skills, including the ability to set expectations while maintaining team morale.
- Proven problem-solving ability, customer relationship skills, and ability to earn the respect of a team.
- Ability and willingness to learn quickly.
- Effective decision-making and problem-solving skills.
- Efficient time-management skills to complete tasks and projects in a fast-paced environment.
- Excellent verbal, written, and interpersonal communication skills.
- Valid driver’s license and clean driving record.
- Proven experience mentoring and developing teams and supervisory employees.
Nice To Haves
- Route-based industry experience.
- Operations experience gained by working up from entry level in an organization.
Responsibilities
- Learn the company’s system and manage the Dispatch team; identify and correct routing inefficiencies or issues, and cover the dispatch desk when needed.
- Manage all permitting and ensure permits remain valid and are renewed without lapses.
- Ensure compliance with environmental, health and safety, employment, and commercial vehicle operation regulations.
- Own the brand’s P&L and meet profitability targets through efficient operational decisions.
- Directly supervise and support the Operations Manager and Yard Operations Manager.
- Provide guidance and support to other supervisory and management staff as appropriate.
- Coordinate with the Sales team to align operations and meet customer commitments and service expectations.
- Maintain the brand’s service quality and ensure customer care is a focus for every employee.
- Role model and reinforce TSS values.
- Mentor and develop teams and supervisory employees.
Benefits
- Competitive wage and incentive.
- Excellent fully paid benefits plan.
- 5% match on RRSP contributions.
- Business casual workplace.
- Supportive and collaborative team environment.
- Opportunity to grow within a stable and expanding organization.
- On-the-job learning and exposure to a multi-brand operation.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
