Assistant General Manager

Luna Grill•Aliso Viejo, CA

About The Position

Luna Grill is seeking an Assistant General Manager to help lead restaurant operations, coach and develop team members, and uphold company standards. The role involves supporting the General Manager while taking on substantial responsibility, including serving as Manager on Duty when the GM is absent. The position offers development toward a General Manager role and requires working in both front- and back-of-house operations each week.

Requirements

  • 3–5 years of restaurant management experience, required; high-volume or fast-casual experience is specified.
  • High School Diploma or GED, required.
  • Valid Food Manager Certification, required.
  • Strong leadership, coaching, and people-development skills.
  • Excellent guest service and problem-solving abilities.
  • Detail-oriented, organized, and calm under pressure.
  • Solid understanding of front-of-house and back-of-house operations.
  • Tech-savvy with POS systems, KDS, Dayforce, and Microsoft Office.
  • Flexible availability, including nights, weekends, and holidays.

Nice To Haves

  • Associate Degree preferred.
  • Bilingual in English and Spanish preferred.

Responsibilities

  • Support daily operations, including opening, peak service, and closing procedures.
  • Work in the back of house weekly and as needed, with cross-training in all back-of-house positions.
  • Manage schedules, breaks, and team coverage to optimize service and labor.
  • Ensure food quality, safety, cleanliness, and presentation meet Luna Grill standards.
  • Coach, train, and develop team members through feedback and performance guidance.
  • Assist with payroll, scheduling, inventory, ordering, and operational reporting.
  • Ensure compliance with health, safety, sanitation, and company policies.
  • Address guest concerns promptly and professionally with a hospitality-first mindset.
  • Assist the General Manager with labor and food cost control.
  • Participate in hiring, promotions, transfers, and terminations.
  • Communicate company updates and operational expectations clearly to the team.
  • Serve as Manager on Duty when the General Manager is absent.

Benefits

  • Quarterly bonus opportunities.
  • Medical, dental, and vision insurance.
  • 401(k).
  • Paid time off.
  • Paid holidays.
  • Sick leave.
  • Career advancement opportunities.
  • Employee referral bonuses.
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