Assistant General Manager

Panera Bread • Town and Country, MO

3d

About The Position

The Assistant General Manager leads a bakery-cafe team and partners with the General Manager to oversee operations, deliver excellent guest experiences, and grow the business. The role includes taking ownership of hiring, training, and team development while helping the bakery-cafe meet its goals and maintain operational, quality, health, and safety standards.

The Assistant General Manager supports the company’s culture of warmth, belonging, growth, and trust, and acts as an ambassador of its Guiding Values and Behaviors. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. A job offer is conditional on the results of a background check.

Requirements

• Minimum age of 18.
• ServSafe certification, or ability to obtain it.
• Proven ability to drive positive results through strong business acumen.
• Proven availability to run effective shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Flexible availability, including nights and weekends.
• Ability to lift, carry, push, or pull objects weighing up to 50 pounds.
• Ability to stand and walk for up to 6 hours.
• Ability to communicate clearly and quickly understand directions from guests and associates in a loud environment.

Nice To Haves

• One or more years of restaurant management experience preferred.

Responsibilities

• Support the General Manager with key decisions and problem solving.
• Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
• Support hiring, onboarding, and training of new team members; motivate, engage, inspire, and celebrate the team.
• Assist in managing team performance to meet bakery-cafe goals, operational and quality standards, and guest-service expectations.
• Partner with the General Manager to develop managers as subject matter experts in people processes and the company’s Guiding Values and Behaviors.
• Work with the team to delight guests through food quality, service, and team interactions.
• Build relationships that encourage long-term guest loyalty as part of the bakery-cafe management team.
• Follow operational procedures and execute company strategies and initiatives.
• Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
• Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
• Assist the General Manager with managing overall costs and inventory.
• Promote the company’s culture of warmth, belonging, growth, and trust.

Benefits

• Competitive pay and eligibility for quarterly bonuses.
• Free on-shift meals and unlimited fountain beverages.
• Paid vacation, sick time, and holidays.
• Medical, dental, vision, life, and pet insurance.
• 401(k) with match available.
• Career advancement and leadership development opportunities.
• Tuition discounts.
• Perks and rewards for team members.
• Team member assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed