Assistant General Manager - Housekeeping

Drury Hotels•Daytona Beach, FL

About The Position

The Assistant General Manager - Housekeeping is part of Drury Hotels’ Operations Leadership team and provides expert leadership across all hotel departments, taking the lead on exceptional guest service. The role trains, develops, and coaches team members, delivers key business metrics for quality, service, profitability, and team performance, and models quality assurance best practices to consistently meet or exceed applicable measures.

Requirements

  • Passion for serving others and exceeding guest expectations.
  • At least one year of supervisory experience with demonstrated leadership success.

Nice To Haves

  • Bachelor’s degree in hospitality, business, or a related field preferred.
  • Hotel experience preferred.

Responsibilities

  • Provide expert leadership across all hotel departments and lead in providing exceptional guest service.
  • Train, develop, and coach team members to help them succeed in their roles.
  • Deliver key business metrics for quality, service, profitability, and team performance.
  • Model quality assurance best practices and consistently meet or exceed all measures.

Benefits

  • Flexible scheduling
  • Paid time off
  • Hotel discounts and free room nights
  • Mentorship, cross-training, development plans, and management training
  • Medical, dental, vision, prescription, life, and disability coverage
  • Team Member Assistance Program
  • Company-matched 401(k)
  • Quarterly bonuses based on hotel results
  • Semi-annual bonus eligibility based on hotel and company performance
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