Assistant Front Office Manager
Starwood Hotels•Nashville, TN
About The Position
The Assistant Front Office Manager leads and inspires the front office service team, training, supervising, and mentoring new hires to help them succeed. The role involves frequent guest interaction, welcoming guests and modeling excellent service. It also offers opportunities to develop leadership skills and contribute to front office operations.
Requirements
- At least 2 years of experience in a Front Office supervisory role.
- Advanced knowledge of front office operations.
- Strong leadership skills and a proven track record in guest and team member engagement and financial performance.
- Strong verbal and written communication skills.
- Ability to accommodate a flexible schedule, including days, evenings, weekends, and holidays.
Nice To Haves
- Experience in an upper-upscale or luxury hotel environment.
- A post-secondary diploma or degree.
Responsibilities
- Lead and inspire the front office service team.
- Train, supervise, and mentor new hires.
- Interact with and welcome guests.
- Lead by example and teach team members to provide guest service.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
