Assistant Front End Manager

HOMELAND STORES•Oklahoma City, OK

1d•$14 - $0•Onsite

About The Position

Homeland is seeking an Assistant Front-End Manager to provide customer service and supervise front-end store operations. The role includes greeting customers, addressing questions and complaints, supporting front-end associates, and helping ensure safe, accurate, and efficient checkout. The assistant manager performs cashier duties when substituting on the work crew or participating in new-employee training. The position is part-time at Homeland Store 151 in Oklahoma City, Oklahoma.

Requirements

High school diploma or equivalent.
Prior supervisory experience.
Prior cashier experience.
Above-and-beyond customer service.
Good interpersonal communication skills.
Ability to work on tile or concrete for up to 8 hours at a time.
Ability to perceive bag stands, cases, case-cutter edges, case strips, shelf locations, product size, description and quality, customers, shelf tags, product labels, stocking carts, floor debris, aisle markers, and signs.

Responsibilities

Greet or supervise the greeting of customers, respond courteously to questions, requests, and complaints, and explain store policies.
Make recommendations regarding hiring, discipline, promotion, and evaluation of front-end personnel.
Orient and train new front-end associates and retrain them when necessary.
Develop a weekly labor schedule for front-end employees with the store manager’s approval.
Follow store safety rules, help ensure the safety of self, customers, and coworkers, and promptly notify a supervisor of potential hazards.
Bag customer purchases quickly and correctly.
Understand and follow operating and safety requirements for the electronic cash register, scanner, scale, and intercom system.
Monitor front-end service, call for additional help, and open express lanes when needed.
Get change for cashiers and approve checks, refunds, and voids.
Supervise or perform checkout and proper bagging, including moving bagged purchases from the store to customers’ cars.
Supervise or perform go-backs, refill bag-stand areas, and collect carts from the parking lot.
Ensure store opening and closing accounting procedures are followed.
Ensure front-end personnel are informed about new produce items, policies, procedures, and rules.
Help prevent loss of money and merchandise by ensuring cashiers remove items from the bottom of carts, handle products carefully, and complete price checks for items not on file.
Correctly identify produce, accurately count money, and follow store procedures for coupons, EBT, credit/debit cards, charge sales, and checks.
Make judgments concerning employee scheduling, product and supply orders, hiring and supervision, merchandising plans, operating policies and procedures, and merchandise sales and promotions.
Model teamwork and STAR Customer Service.
Perform cashier job duties when substituting as part of the work crew or training new employees.