Assistant Front End Mgr

HOMELAND STORES•Oklahoma City, OK

4d•$14 - $0•Onsite

About The Position

Homeland is seeking an Assistant Front-End Manager to deliver customer service and help supervise front-end operations. The position involves cashier duties as needed, including checkout and bagging, and may include substituting as part of the work crew or participating in training new employees. The role works under the Front End Manager and Store Manager.

Requirements

High school diploma or equivalent.
Prior supervisory experience.
Prior cashier experience.
Above-and-beyond customer service.
Ability to work on tile or concrete for up to 8 hours.
Ability to perceive bag stands, cases, case-cutter edges, case strips, shelf locations, product size, description and quality, customers, shelf tags, product labels, stocking carts, floor debris, aisle markers, and signs.

Responsibilities

Greet or supervise the greeting of customers; respond courteously to questions, requests, and complaints; and explain store policies.
Recommend or initiate hiring, discipline, promotion, and evaluation of front-end personnel.
Orient and train new front-end associates and provide retraining when necessary.
Develop a weekly labor schedule for front-end employees with the store manager's approval.
Follow store safety rules, protect the safety of self, customers, and coworkers, and immediately notify a supervisor of potential hazards.
Bag customer purchases quickly and correctly.
Understand and follow the operating and safety requirements and limitations of electronic cash registers, scanners, scales, and the intercom system.
Monitor front-end service, call for additional help, and open express lanes when needed.
Get change for cashiers and approve checks, refunds, and voids.
Supervise or perform checkout and proper bagging, including moving bagged purchases from the store to customers' cars.
Supervise or perform returning go-backs to their locations, refilling bag stands, and collecting carts from the parking lot.
Ensure store opening and closing accounting procedures are followed.
Ensure front-end personnel are informed about new produce items, policies, procedures, and rules.
Help prevent loss of money and merchandise by ensuring cashiers remove items from the bottom of carts, handle products carefully, and complete price checks for items not on file.
Identify produce, accurately count money, and follow store procedures for coupons, EBT, credit and debit cards, charge sales, and checks.
Make judgments concerning employee scheduling, ordering products and supplies, hiring and supervising employees, merchandising plans, operating policies and procedures, and merchandise sales and promotions.
Demonstrate interpersonal communication and teamwork, including modeling STAR Customer Service.
Perform cashier tasks when substituting as part of the work crew or training new employees.