Assistant Food & Beverage Outlet Manager

Four Seasons Hotels and Resorts • Seattle, WA

5d • $81,000 - $83,500

About The Position

Four Seasons Hotel Seattle is seeking an Assistant Food & Beverage Outlet Manager to plan, organize, control, and direct employee work in the Food and Beverage Division while ensuring guest satisfaction. The position supports the day-to-day operations of all hotel F&B outlets and reports to the Food and Beverage management team. U.S. work authorization is required.

The role involves leading and developing employees, maintaining service and operational standards, managing guest interactions and concerns, and ensuring high-quality food and beverage service. It also includes controlling labor and operating expenses, coordinating with other departments, monitoring facilities and equipment, and working professionally with colleagues and supervisors.

Requirements

• U.S. work authorization is required.
• Working knowledge of division operations, Four Seasons cultural and core standards, policies, and standard operating procedures.
• Knowledge of food and beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Ability to operate computer equipment and food and beverage computer systems, including MICROS, Microsoft Office, OpenTable, and labor management and payroll systems.
• Positive attitude and a generous, uplifting team approach.
• Ability to proactively anticipate and prioritize guest needs.
• Energetic and professional approach to the craft.

Nice To Haves

• Bachelor’s degree specializing in hotel or restaurant management.
• One year of Food and Beverage leadership experience, including leadership oversight of multiple outlets and departments.

Responsibilities

• Support day-to-day operations across all Food & Beverage outlets in the hotel.
• Select, train, evaluate, lead, motivate, coach, and discipline employees as needed to meet cultural and core standards; plan daily outlet activities.
• Remain visible in operations, recognize employees, promote good public relations, and address guest complaints, concerns, and special requests.
• Describe and ensure the quality of food items, ingredients, and preparation methods, and provide expert knowledge of wine and spirits.
• Control labor and operating expenses through scheduling, budgeting, purchasing, inventory, and cash control.
• Attend operational meetings to coordinate and cooperate effectively across departments, and cross-train in other departments to gain experience and provide coverage.
• Monitor the physical condition of F&B facilities and equipment and recommend corrections and improvements.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work harmoniously and professionally with co-workers and supervisors.

Benefits

• 13 days paid time off and 10 paid holidays per year.
• Medical, dental, and vision insurance.
• 401(k) retirement savings plan with employer match.
• Complimentary room nights and discounted rates.
• Complimentary meals in the employee cafeteria.
• Complimentary uniform care and dry cleaning.
• Employee Assistance Program.
• Investment in employee wellbeing.
• Paid parental leave and short-term disability.
• Life insurance.
• Bereavement and jury duty pay.
• FMLA and Washington State leave.
• Personal, medical, and military leave options.
• Tuition reimbursement.
• Training programs and growth and development opportunities.
• Annual compensation of $81,000–$83,500.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed