Assistant Food & Beverage Outlet Manager

Four Seasons • Seattle, WA

3d

About The Position

Four Seasons Hotel Seattle is seeking an Assistant Food & Beverage Outlet Manager to help create an exceptional service experience. The role plans, organizes, controls, and directs employee work in the Food & Beverage Division while ensuring guest satisfaction. It supports the day-to-day operations of all hotel F&B outlets and reports to the Food and Beverage management team. U.S. work authorization is required.

The successful candidate will help lead outlet employees and operations, maintain service and product standards, manage costs and resources, coordinate with other departments, and identify facility and equipment improvements. The position requires a positive, professional, guest-focused approach and the ability to work harmoniously with colleagues and supervisors.

Requirements

• U.S. work authorization is required.
• A working knowledge of division operations, Four Seasons cultural and core standards, policies, and standard operating procedures.
• Knowledge of food and beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Ability to operate computer equipment and food and beverage computer systems, including MICROS, Microsoft Office, OpenTable, and labor management and payroll systems.
• Positive attitude and a generous, uplifting team approach.
• Ability to proactively anticipate and prioritize guest needs.
• Energetic and professional approach to the work.

Nice To Haves

• Bachelor’s degree specializing in hotel or restaurant management.
• One year of Food & Beverage leadership experience, including leadership oversight of multiple outlets and departments.

Responsibilities

• Support day-to-day operations across all hotel Food & Beverage outlets.
• Select, train, evaluate, lead, motivate, coach, and discipline employees as necessary, ensuring cultural and core standards are met.
• Plan daily activities for outlet operations.
• Remain visible in the operation, recognize employees, promote good public relations, and address guest, client, and group-contact complaints, concerns, and special requests.
• Describe and ensure the quality of food items, ingredients, and preparation methods, and provide expert knowledge of wine and spirits.
• Control labor and operating expenses through scheduling, budgeting, purchasing decisions, inventory control, and cash control.
• Attend operational meetings to coordinate and cooperate effectively between departments, and cross-train in other departments to gain experience and provide coverage.
• Observe the physical condition of F&B facilities and equipment and recommend corrections or improvements.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
• Work professionally and harmoniously with co-workers and supervisors.

Benefits

• $81,000–$83,500 annual compensation.
• 13 days of paid time off and 10 paid holidays per year.
• Medical, dental, and vision insurance.
• 401(k) retirement savings plan with employer match.
• Complimentary room nights and discounted rates.
• Complimentary meals in the employee cafeteria.
• Complimentary uniform care and dry cleaning.
• Employee Assistance Program.
• Investment in employee wellbeing.
• Paid parental leave and short-term disability.
• Life insurance.
• Bereavement and jury duty pay.
• FMLA and Washington State leave.
• Personal, medical, and military leave options.
• Tuition reimbursement.
• Training programs and growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed