Assistant Food & Beverage Manager - Branson Convention Center

Legends Global•Branson, MO

About The Position

The Assistant Food & Beverage Manager oversees full-time and part-time banquet servers and contracted personnel within the Food and Beverage Department. Reporting to the Food & Beverage Manager, this role plans and executes catering and concessions events, maintains service standards, and fulfills goals and budgets established by the Food & Beverage Manager. The role supervises and trains banquet personnel, coordinates event-room setup and related arrangements, and oversees banquet functions to meet client specifications. It manages event labor, beverage, and ancillary costs; monitors client needs and coordinates changes with relevant departments; supports payroll administration; and organizes concession services. The Assistant Manager also mentors team members and may perform other duties as necessary. The position requires considerable skill with personal computers and knowledge of MS Word, Excel, Outlook, and computerized accounting systems. Work takes place in a fast-paced, physically demanding environment, indoors and outdoors as event needs require. The employee must be able to work extended or irregular hours, including nights, weekends, and holidays.

Requirements

College degree and/or equivalent work experience in a comparable facility or related field preferred.
Attention to detail.
Good verbal and written communication skills.
Strong customer-service skills.
Ability to adapt to changes in the work environment and manage competing demands, frequent changes, delays, or unexpected events.
Strong interpersonal skills.
Good organizational skills.
Ability to multitask and establish priorities.
Must obtain ServSafe and SMART certifications within 90 days.
Must pass and maintain PCI compliance.
Must pass a background check.
Considerable skill using personal computers and knowledge of MS Word, Excel, Outlook, and computerized accounting systems.
Ability to move around the facility, stand for long periods during events, and communicate with clients and staff.
Ability to lift up to 50 pounds daily and occasionally lift up to 75 pounds.
Ability to stand, walk, stoop, reach, and handle products constantly.
Ability to work extended hours productively and extended or irregular hours, including nights, weekends, and holidays as needed.

Nice To Haves

College degree and/or equivalent work experience in a comparable facility or related field preferred.

Responsibilities

Supervise, direct, and train banquet personnel, including hourly servers, bartenders, concessionaires, banquet captains, and temporary staff.
Ensure event rooms are properly set up for food and beverage service according to event diagrams, and communicate adjustments or recommendations to event services staff.
Assist with planning arrangements, including rental of equipment, beverages, and linen.
Coordinate and supervise banquet functions to ensure client specifications are met.
Manage event labor, beverage, and ancillary costs based on event needs, revenue, yearly budget, and pre-event costing sheets, and report relevant information to Catering Sales and the Catering Director.
Oversee the uniform appearance of the service team.
Ensure the efficiency and productivity of the service team.
Monitor client needs during events to ensure satisfaction and communicate changes to relevant departments, including culinary, catering sales, and event services.
Help maintain payroll for direct reports in accordance with Legends Global guidelines and federal and state laws.
Organize concession services, including staffing, event schedules, menu selection, stand layout, cleaning, register programming, and menu-board programming.
Mentor team members to develop their skills and confidence.
Perform other duties as necessary.