FRESH Assistant Floral Manager

Brookshire Grocery Company•Fate, TX

10d•Onsite

About The Position

The Assistant Floral Manager uses floral design creativity and expertise to create attractive floral and plant arrangements and assists with all aspects of the floral department. The role supports department sales, customer service, inventory control, product quality, and profitability, working closely with floral personnel and upper management. It includes customer consultations and estimates for arrangements ranging from small bouquets to large events, as well as off-site design and setup for weddings and other special events. The position also supports training and development, scheduling and work direction, ordering and sourcing products, sales and promotion planning, inventory and shrink monitoring, and coordination with catering, bakery, and marketing teams. The role is generally performed in a retail store, with occasional visits to off-site venues. Flexible scheduling, including nights, weekends, and holidays, is required.

Requirements

High school diploma or GED.
Three or more years of related experience, or an equivalent combination of experience and/or higher education.
At least 18 years of age; partners must be at least 21 to drive for company business under the BGC Business Driver Policy.
Intermediate knowledge of floral department operations, flowers, handling, and design techniques.
Basic knowledge of budget planning, profit and loss statements, labor reports, and other financial statements.
Basic knowledge of automated reporting systems for inventory, cost of goods, scheduling, time and attendance, and labor.
Basic mathematical skills for assessing inventory and ordering.
Basic knowledge of SAP reporting applications.
Ability to lead, motivate, and delegate responsibilities.
Effective written and verbal communication with partners, customers, and the community, while remaining professional and courteous with customers.
Ability to multitask, prioritize, and manage time effectively.
Ability to perform basic Microsoft Office functions.
Ability to promote sales and negotiate prices.
Ability to occasionally travel off-site for deliveries, event setups, and flower pickups from external markets.
Ability to work flexible schedules, including nights, weekends, and holidays.
Ability to use precision hand tools.
Attendance at work is required.
Ability to meet the physical demands of the role, including standing or walking continuously; using vision and focusing abilities continuously; frequent talking, hearing, reaching, touching, and handling; frequently pushing, pulling, maneuvering, or lifting up to 40 pounds; and occasionally lifting or maneuvering up to 75 pounds, bending, kneeling, squatting, climbing, balancing, stooping, crawling, and driving.

Responsibilities

Work with upper management to train and develop partners, schedule, plan, assign, and direct work.
Support management's review of historical sales, advertising, and promotional data; co-manage inventory and review financial and labor data as needed.
Help maintain and improve sales performance, financial results, public relations, product quality, and work standards.
Create floral and plant arrangements using floral design knowledge and creativity.
Consult with customers about arrangement styles and prices, and negotiate and provide estimates where applicable.
Oversee plant availability and maintenance, including cutting, cleaning, and storage, and help preserve product freshness and quality.
Work with management to plan, order, and source products to maintain in-stock conditions and control inventory.
Build displays for special events, holidays, and promotions to attract customers and promote sales.
Monitor department shrink using current tools and processes.
Promote floral sales and services in the community to attract new and repeat customers.
Travel to off-site locations to design and set up arrangements for weddings and other special events.
Participate in scheduling and delivering floral arrangements.
Coordinate with catering and bakery departments to provide package estimates for floral setups.
Work with the marketing department on floral-related campaigns and promotions.
Promote customer focus and proactive selling.
Greet customers, answer questions, and address complaints appropriately and promptly.
Maintain a clean, safe, and sanitary work and shopping environment by following company safety procedures.
Drive in accordance with the BGC Driver Policy when driving for company business.
Identify potential hazards, remedy them or place appropriate warning signs or devices when possible, and report hazards that cannot be immediately remedied to a supervisor.