Floral - Floral Manager

Broulim's Fresh Foods • Ammon, ID

1d

About The Position

The Floral Manager oversees all aspects of Broulim’s floral department, including ordering flowers and supplies, designing arrangements, maintaining inventory, and helping customers select flowers, plants, and accessories. The role works with the store management team to meet sales targets and provide outstanding customer service. The Floral Manager also keeps the department clean, organized, and stocked; monitors sales trends and customer feedback; collaborates with other departments to promote floral products; and follows safety and regulatory guidelines for handling and disposing of floral products.

Requirements

• High school diploma or equivalent.
• Knowledge of different flowers, plants, and floral design techniques.
• Understanding of floral industry trends, seasonal availability, and pricing factors.
• Familiarity with color theory, proportion, and balance in floral arrangements.
• Creativity and artistic ability to design attractive floral arrangements.
• Strong customer service, communication, and attention-to-detail skills.
• Ability to work efficiently in a fast-paced environment and prioritize tasks to meet deadlines.
• Ability to work independently with minimal supervision and collaboratively as part of a team.
• Flexibility to adapt to changing customer preferences and seasonal variations in flower availability.
• Physical stamina and dexterity to stand for extended periods, lift and move heavy objects, and perform repetitive tasks.
• Creative problem-solving skills to address customer requests and resolve issues.
• Basic computer application skills, such as email and spreadsheet software.
• Availability to work flexible hours, including evenings, weekends, and holidays, as needed.
• Ability to obtain any required licenses or certifications for handling and selling floral products.

Nice To Haves

• Previous experience in floral design or a related field.

Responsibilities

• Create visually appealing floral arrangements for occasions such as weddings, birthdays, and holidays.
• Order flowers and floral supplies from vendors and maintain inventory levels to meet customer demand.
• Arrange flowers in vases, bouquets, and other containers according to customer preferences and design standards.
• Assist customers in selecting flowers, plants, and accessories.
• Keep the floral department clean, organized, and well-stocked, including maintaining proper flower storage and handling.
• Monitor sales trends and customer feedback to identify opportunities for product improvements and promotions.
• Collaborate with other departments to cross-promote floral products and increase overall store sales.
• Handle customer inquiries, complaints, and special orders professionally and efficiently.
• Follow safety protocols and regulatory guidelines for handling and disposing of floral products.
• Perform routine maintenance, including watering plants, trimming flowers, and cleaning floral equipment.

Benefits

• Job security during difficult times because Broulim’s is categorized as an essential service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED