Floral Manager

Albertsons Companies • Dallas, TX

14h

About The Position

The Floral Manager leads all aspects of the Floral Department, including merchandising, inventory management, customer service, sales growth, labor management, and associate development. The role ensures high-quality floral products, creative displays, and exceptional customer experiences while achieving sales, profitability, and operational goals. The manager maintains department presentation standards and oversees floral design, seasonal programs, and special-order services.

The position oversees daily operations, product care and quality, ordering and receiving, customer service, team leadership, financial performance, and compliance with company policies and applicable safety, sanitation, food-safety, and regulatory requirements. It also involves creating arrangements and displays, supporting customers with special occasions and orders, and developing strategies to improve department performance.

The role requires frequent standing, walking, bending, reaching, lifting, carrying, pushing, and pulling, including handling loads up to 50 pounds. Work involves floral products, water sources, refrigeration units, and department equipment, repetitive arrangement and merchandising tasks, and varying temperatures including refrigerated environments. Flexible scheduling, including evenings, weekends, and holidays, is required.

Requirements

• High school diploma or equivalent.
• Previous retail, floral, customer service, or supervisory experience.
• Strong communication, leadership, and organizational skills.
• Knowledge of floral care, merchandising, and product presentation.
• Ability to work flexible schedules, including evenings, weekends, and holidays.
• Strong team-development and interpersonal skills.
• Knowledge of floral design techniques, plant care, and product handling.
• Strong merchandising, creative presentation, planning, and time-management skills.
• Ability to manage inventory, control shrink, analyze business performance, and implement improvement strategies.
• Ability to frequently stand, walk, bend, reach, and lift throughout the workday.
• Ability to regularly lift, carry, push, and pull up to 50 pounds.
• Ability to perform repetitive arrangement-preparation and merchandising tasks and work in varying temperatures, including refrigerated environments.

Nice To Haves

• Previous floral design experience.
• Prior department management or supervisory experience.
• Certification or training in floral design or horticulture.
• Experience managing inventory, labor, and sales performance.

Responsibilities

• Oversee daily Floral Department operations and ensure company standards are maintained.
• Manage inventory levels, product ordering, receiving, and merchandising activities.
• Care for, rotate, and maintain fresh floral products to maximize quality and shelf life; remove damaged or unsellable merchandise promptly.
• Maintain department cleanliness, organization, and visual appeal.
• Create floral displays, arrangements, bouquets, gift baskets, and seasonal displays.
• Execute promotional programs, holiday plans, and special-event merchandising; maintain pricing, signage, and product presentation standards.
• Identify merchandising and product-placement opportunities to increase sales.
• Provide customer assistance with floral selections and special orders, including consultations for special occasions; resolve concerns professionally.
• Ensure associates provide friendly, knowledgeable, and attentive service and build customer loyalty through quality products and personalized service.
• Recruit, train, coach, develop, and provide daily direction to department associates.
• Foster teamwork, accountability, and customer satisfaction; conduct performance evaluations and support succession planning and employee development.
• Achieve department sales, labor, shrink, and profitability goals; monitor financial performance and key business metrics.
• Manage labor scheduling to align staffing with customer demand and business needs.
• Control inventory losses through effective handling, ordering, and product management; analyze sales trends and implement performance-improvement strategies.
• Ensure compliance with company policies, safety procedures, operational standards, food-safety, sanitation, and regulatory requirements.
• Promote a safe working environment, ensure proper use and maintenance of tools and equipment, and conduct routine inspections to address safety concerns.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through a partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development opportunities.
• Inclusive work environment with talented colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED