Floral Manager

Albertsons Companies•Williston, ND

About The Position

The Floral Manager oversees daily operations of the Floral Department, bringing together floral creativity, customer service, and merchandising. The role focuses on providing fresh, high-quality products, maintaining department readiness, and creating memorable customer experiences for everyday needs and special occasions. It is a hands-on, creative, fast-paced position with responsibility for team leadership, product presentation, and department performance. The manager creates a welcoming customer-focused environment; assists with product selection, custom orders, events, and consultations; designs and prepares floral products; and carries out merchandising plans and seasonal programs. The role also manages inventory, ordering, shrink, waste, schedules, and associate development, while ensuring compliance with sanitation, safety, handling, labeling, and company standards. The position requires flexible availability, including weekends, holidays, and peak floral seasons. It involves lifting up to 40–50 pounds, working in cooler environments, and manual tasks such as trimming, arranging, and wrapping floral products. Travel is not required.

Requirements

  • Strong customer-service mindset with a creative and detail-oriented approach.
  • Effective leadership, coaching, and communication skills.
  • Strong organization, time management, and prioritization abilities.
  • Ability to thrive during seasonal peaks and high-volume events.
  • Knowledge of floral design techniques and merchandising standards.
  • Knowledge of product care, hydration, storage, and freshness requirements.
  • Knowledge of store systems, ordering platforms, and basic computer tools.
  • Ability to train and develop associates at varying skill levels.
  • Ability to lift up to 40–50 pounds and work in cooler environments.
  • Manual dexterity for trimming, arranging, wrapping, and handling floral product.
  • Flexible availability, including weekends, holidays, and peak floral seasons.
  • Reliable attendance and compliance with company policies, safety standards, and the Code of Business Conduct.

Responsibilities

  • Oversee daily Floral Department operations, focusing on customer service, creativity, and department readiness.
  • Create a welcoming, customer-focused environment and assist with product selection, custom orders, events, and consultations.
  • Design, prepare, and merchandise floral arrangements, bouquets, gift items, and seasonal programs.
  • Execute division merchandising plans, seasonal sets, holiday programs, and promotional displays.
  • Maintain full, fresh, visually appealing floral cases, tables, and displays with accurate signage and pricing.
  • Monitor plant and flower health, hydration, freshness, and presentation standards.
  • Manage ordering, inventory levels, shrink, markdowns, and waste tracking.
  • Oversee receiving, conditioning, product rotation, and cooler organization.
  • Build and manage schedules aligned with sales volume and labor targets.
  • Hire, train, coach, and develop floral associates while fostering a positive, collaborative team environment.
  • Ensure compliance with sanitation, safety, handling, labeling, and company operational standards.
  • Review sales trends and adjust production accordingly.

Benefits

  • Competitive wages paid weekly.
  • Associate discounts.
  • Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
  • Time off, including vacation, holidays, and sick pay.
  • Training, career growth, and development.
  • An inclusive work environment with talented colleagues who reflect the communities served.
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