FRESH Assistant Floral Manager

Brookshire's•Fate, TX

9d•Onsite

About The Position

The Assistant Floral Manager uses a distinctive design aesthetic and floral knowledge to create attractive arrangements and support all aspects of the floral department, from bouquets and deliveries to large-scale events and customer consultations. The role works closely with floral personnel and upper management to promote sales, customer service, product quality, and profitability. It includes supporting staff development and scheduling, inventory and ordering, merchandising, financial and shrink monitoring, community promotion, and coordination with catering, bakery, and marketing teams. The position may involve traveling to off-site venues for deliveries and event setups, and requires flexible scheduling that may include nights, weekends, and holidays.

Requirements

High school diploma or GED required.
Three or more years of related experience, or an equivalent combination of experience and/or higher education, required.
Must be at least 18 years of age; must be at least 21 to drive for Company business under the BGC Business Driver Policy.
Intermediate knowledge of floral department operations.
Intermediate knowledge of flowers, handling, and floral design techniques.
Basic knowledge of budget planning, profit and loss statements, labor reports, and other financial statements.
Basic knowledge of automated reporting systems, including inventory, cost of goods, scheduling, time and attendance, and labor systems.
Basic mathematical skills for assessing inventory and ordering.
Basic knowledge of SAP reporting applications.
Ability to lead, motivate, and delegate responsibilities.
Effective written and verbal communication with partners, customers, and the community.
Professional and courteous conduct with customers.
Ability to multitask, prioritize effectively, and manage time properly.
Ability to perform basic Microsoft Office functions.
Ability to promote sales and negotiate prices.
Ability to occasionally travel off-site for deliveries, event setups, and flower pickups from external markets.
Ability to work flexible schedules, including nights, weekends, and holidays.
Ability to use precision hand tools.
Ability to drive in accordance with the BGC Driver policy.
Ability to notice potential hazards and take appropriate action or report hazards that cannot be immediately remedied.
Ability to meet the physical demands described, including frequent standing or walking and occasional lifting or maneuvering of objects up to 75 pounds.

Responsibilities

Work with upper management to train and develop partners, schedule, plan, assign, and direct work.
Support management by reviewing historical sales, advertising, and promotion data.
Co-manage inventory and use item-management processes to maintain satisfactory in-stock levels.
Review profit and loss, sales, shrink, and labor data with the department manager as needed.
Help maintain and improve sales performance, financial results, public relations, product quality, and work standards.
Create floral and plant arrangements using creativity and floral design knowledge.
Consult with customers about arrangement types and pricing, and provide estimates or negotiate prices where applicable.
Oversee plant availability and maintenance, including cutting, cleaning, and storage.
Apply knowledge of flower and plant sustainability to help maintain product quality and freshness.
Work with management to plan, order, and source products and maintain inventory control and in-stock conditions.
Build displays for special events, holidays, and promotions to appeal to customers and promote sales.
Monitor department shrink using current tools and processes.
Promote floral sales and services in the community to attract new and repeat customers.
Travel to off-site locations to design and set up arrangements for weddings and other special events.
Participate in scheduling and delivering floral arrangements.
Coordinate with catering and bakery departments on package estimates for floral setups.
Work with the marketing department on floral-related campaigns and promotions.
Promote customer focus and proactive selling.
Greet customers, answer questions, and ensure complaints are addressed appropriately and promptly.
Maintain a clean, safe, and sanitary workplace and shopping environment by following Company safety procedures.
Report potential hazards that cannot be immediately remedied to a supervisor and take reasonable steps to address or mark hazards.
Drive in accordance with the BGC Driver policy when driving for Company business.