Assistant Facility Manager

Colliers International•Atlanta, GA

About The Position

The Assistant Facility Manager supports the YMCA in coordinating and executing maintenance programs, managing vendors, implementing processes, and integrating technology. The role focuses on standardized procedures and using technology to improve operational efficiency. It serves as a key contact between YMCA branch associates and vendor partners to help ensure preventive and reactive maintenance services are delivered smoothly. The position supports a portfolio of locations and requires frequent site presence across multiple locations. It includes day-to-day operational and administrative support, maintenance and vendor coordination, data and work-order management, reporting, and assistance with project scoping and minor repairs. The role works in active community, youth, fitness, office, early-learning, and aquatics environments, and requires compliance with YMCA safety, access, background-check, conduct, confidentiality, and emergency-response requirements. Local travel and availability for after-hours escalation are required.

Requirements

Bachelor’s degree or equivalent experience.
At least 3 years of facilities, property, engineering, or portfolio operations experience, including team and vendor leadership.
Experience managing maintenance schedules and work-order workflows, and working with third-party contractors and vendors.
Highly organized and detail-oriented, calm under urgency, and able to challenge incomplete information before dispatch or closeout.
Must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor work visas.
Must comply with YMCA safety, access, background-check, conduct, confidentiality, and emergency-response requirements.
Local travel and after-hours escalation availability are required.

Responsibilities

Assist with day-to-day portfolio tasks, including maintenance follow-up, vendor service coordination, asset tracking, facility condition assessment documentation, and branch support.
Serve as an on-site or first-line point of contact for routine branch questions, logging issues and routing them to the Facility Manager(s) as needed.
Support the Chief Engineer, Facility Coordinator, and Mobile Facility Technicians with scheduling, task tracking, and follow-up.
Assist third-party providers with site access, information, and logistics.
Enter and maintain data in the CMMS, asset registers, and work-order system; pull reports and spend summaries for the Facility Manager's budget and forecasting work.
Conduct routine vendor check-ins, document service delivery against standards, and flag discrepancies.
Assist in assembling KPI data, meeting materials, and risk-item tracking for quarterly business reviews led by the Facility Manager.
Provide administrative and logistical support for project scoping and bid review.
Perform or oversee minor repair tasks under guidance.
Develop and execute plans to increase program efficiency while maintaining service quality.
Identify key metrics and performance indicators to support continuous improvement and service expansion.
Make decisions and recommendations that reflect the YMCA mission, member experience, safety, business continuity, and stewardship of nonprofit resources.