Assistant Facility Manager
About The Position
The Assistant Facility Manager supports Colliers’ work for the YMCA by coordinating maintenance programs, vendor management, process implementation, and technology integration. The role focuses on standardized procedures and technology that improve operational efficiency, and serves as a key contact between YMCA branch associates and vendor partners to help ensure preventive and reactive maintenance services are executed smoothly. It supports a portfolio of locations and requires frequent site presence across multiple locations. The role works alongside the Facility Manager(s), Chief Engineer, Facility Coordinator, Mobile Facility Technicians, branch associates, and third-party providers. It also supports service performance tracking, reporting, project scoping, and minor repair work under guidance. The position operates in active community, youth, fitness, office, early-learning, and aquatics environments. Local travel and availability for after-hours escalation are required.
Requirements
- Bachelor’s degree or equivalent experience.
- At least 3 years of facilities, property, engineering, or portfolio operations experience, including team and vendor leadership.
- Experience managing maintenance schedules and work-order workflows and working with third-party contractors and vendors.
- Highly organized and detail-oriented, calm under urgency, and able to challenge incomplete information before dispatch or closeout.
- Must comply with YMCA safety, access, background-check, conduct, confidentiality, and emergency-response requirements.
- Local travel and after-hours escalation availability are required.
- Currently authorized to work in the United States on a full-time basis; the employer will not sponsor work visas.
Responsibilities
- Assist with portfolio-wide day-to-day tasks, including maintenance follow-up, vendor service coordination, asset tracking, facility condition assessment documentation, and branch support.
- Serve as an on-site or first-line contact for routine branch questions, log issues, and route them to Facility Manager(s) as needed.
- Support the Chief Engineer, Facility Coordinator, and Mobile Facility Technicians with scheduling, task tracking, and follow-up.
- Assist third-party providers with site access, information, and logistics.
- Enter and maintain data in the CMMS, asset registers, and work-order system; prepare reports and spend summaries for the Facility Manager’s budget and forecasting work.
- Conduct routine vendor check-ins, document service delivery against standards, and flag discrepancies.
- Help assemble KPI data, meeting materials, and risk-item tracking for quarterly business reviews led by the Facility Manager.
- Provide administrative and logistical support for project scoping and bid review.
- Perform or oversee minor repair tasks directly under guidance.
- Develop and execute plans to increase program efficiency while maintaining service quality.
- Identify key metrics and performance indicators to support continuous improvement and expansion of services.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
