Assistant Facility Maintenance Supervisor

City of SeattleSeattle, WA
Hybrid

About The Position

Seattle Center is a 74-acre civic, arts, and cultural gathering place in the heart of Seattle. This position has direct supervision of Trades Crew Chiefs and other personnel in the Technical Facilities Maintenance (TFM) division, providing supervisory oversight to the Trades, Laborers, Landscaping, Janitors groups as well as Administrative Support functions. This position jointly plans, guides, directs and supervises the daily operations and long-range planning for over 50 regular and 85 intermittent employees who provide support to building and grounds maintenance for a 74-acre campus with 15 different facilities. This work includes support for the routine/specialized/emergency maintenance of the buildings, and support for events that transpire in the buildings and on the grounds. This position develops processes and procedures to efficiently accomplish the work of these work units and ensure operational efficiency. As the second-in-command to the TFM Manager, you will serve as a strategic and hands-on leader. You will jointly plan and direct daily operations, drive continuous process improvement, and oversee multi-functional teams ranging from Crew Chiefs to administrative and landscaping staff.

Requirements

  • Six years of facilities operations and/or operational maintenance experience, including at least two years as a lead worker or supervisor in the area of construction, remodeling, or structural maintenance of buildings or electrical or mechanical systems; or in physical plant engineering which includes the operation or maintenance of heating, ventilation, air conditioning, and/or refrigeration systems.
  • Valid driver's license or evidence of equivalent mobility required.

Nice To Haves

  • College level education in civil, construction, electrical, industrial, mechanical, physical plant, or general engineering, or a related field, may be substituted for the operations experience (but not for the lead experience) on a year-for-year basis up to a maximum of three years.
  • Relevant facility management or building maintenance certifications.
  • Experienced with Enterprise Asset Management (EAM) or similar work order systems, with a strong commitment to maximizing recycling and minimizing waste.
  • Proven ability to develop, implement, and oversee safety-focused work environments and projects.
  • Highly effective written and verbal communicator with strong, task-driven administrative skills and a customer-service orientation.
  • Proficient in MS Office (Outlook, Word, Excel) and customized software applications.

Responsibilities

  • Directs day-to-day facility and grounds maintenance, guaranteeing secure, seamless support for Seattle Center festivals and gatherings.
  • Partners with project managers to drive campus redevelopment initiatives.
  • Leads a team of 50 full-time and 85 intermittent staff.
  • Supervises three Crew Chiefs, directly overseeing four distinct maintenance operations.
  • Navigates Collective Bargaining Agreements and fosters healthy relationships with Labor Unions.
  • Manages department budgets to meet specific targets.
  • Oversees comprehensive billing—including fire alarms, HVAC, and utility work orders—while resolving customer concerns and negotiating resolutions.
  • Sets and tracks maintenance service levels for the Campus, Armory, and McCaw Hall.
  • Administers vendor contracts, manages the Equipment Asset Management (EAM) system, and directs the TFM recycling and waste reduction program.
  • Coordinates the hiring, training, performance management, and scheduling of intermittent and regular staff using the ShiftBoard system.
  • Monitors compliance for all required TFM certifications.

Benefits

  • Vacation
  • Holiday
  • Sick leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term disability insurance
  • Language Premium Pay ($200.00 monthly stipend to qualified bilingual employees)
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