Assistant Facilities Manager

Topgolf•Edison, NJ

12d

About The Position

The Assistant Facilities Manager supports the Facilities Manager in leading all maintenance operations at a Topgolf venue. The role is responsible for supporting the repair and replacement of equipment—including the game system and entertainment technologies—and maintaining the building, hardware, machinery, and systems associated with the hospitality operation. The Assistant Facilities Manager also helps build and develop the Facilities team by supporting hiring, scheduling, onboarding, training, and engagement. The role contributes to maintaining safety and regulatory compliance, controlling department costs, and ensuring that venue facilities consistently support a safe, clean, guest-ready experience.

Requirements

At least 3 years of maintenance experience, including at least 1 year of recent supervisory experience.
Experience in building maintenance, equipment repair, and facilities systems.
High school diploma or equivalent.
Clean driving record.
Excellent communication, time management, and organizational skills.
High level of self-awareness, receptivity to change, and integrity.
Availability to work varied shifts, including evenings, weekends, and holidays.
Must be at least 21 years old where required by state or local law.
Ability to sit occasionally for administrative and scheduling tasks, including computer and keyboard use.
Ability to stand and walk frequently throughout the full shift.
Ability to speak and listen clearly throughout the shift with team members, vendors, and leadership.
Near and far visual acuity; corrective lenses are acceptable.
Ability to frequently lift and carry items up to 50 lb.; occasional team lifts above 50 lb.
Ability to frequently bend, stoop, kneel, crouch, and reach overhead and at or below shoulder level.
Ability to work at varying heights, including above six feet, requiring balance and head-to-toe body control.
Ability to navigate and work in tight, restricted, and low-clearance spaces, including sustained kneeling, crouching, and crawling.
Ability to grip, manipulate, and control hand and power tools, requiring manual dexterity and upper body strength.
Ability to operate seated motorized equipment, including a Kubota UTV, requiring hand-foot coordination and sustained alertness.
Ability to work outdoors in extreme temperatures, including high heat and freezing conditions, for extended periods.
Ability to work in elevated-noise environments and use hearing protection.

Responsibilities

Support the Facilities Manager in day-to-day Maintenance Department operations.
Monitor the operation and proper use of venue equipment and systems.
Monitor inventory and use of spare parts, maintenance supplies, and equipment.
Collaborate with the Operations team on building and grounds maintenance priorities.
Coach, develop, and engage Facilities Team members and Porters.
Ensure team members are trained, properly equipped, and held to high standards.
Delegate tasks clearly and follow up to ensure timely, quality completion.
Support hiring, scheduling, and onboarding of Facilities team members.
Control department budgets and spending within established guidelines.
Maintain safety, health, and environmental policies and procedures.
Ensure compliance with city, county, state, and federal maintenance regulations.
Maintain a clean driving record and manage equipment and supply vendors responsibly.
Proactively identify and address maintenance issues before they affect guests or team members.
Ensure facilities standards support the guest experience.
Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring.
Plan and prioritize maintenance work, balancing preventive maintenance with reactive repairs.
Monitor task completion and hold team members accountable for quality, safety, and standards.