Assistant Facilities Manager
About The Position
The Assistant Facilities Manager at JLL manages critical site operations and vendor relationships, ensures seamless service delivery, and supports initiatives that enhance the workplace experience. The role involves leading a professional team, driving operational excellence, and building client partnerships in a fast-paced, collaborative environment. The position is based 100% on-site at 325 Main St, Cambridge, MA 02142. The schedule is 7:00 AM–4:00 PM, Monday through Friday. Visa sponsorship is not provided; candidates must be authorized to work in the United States without sponsorship.
Requirements
- Minimum 2 years of supervisory experience in facilities management or a related field.
- Proficiency in enterprise workplace management systems, digital ticketing platforms, and data reporting tools.
- Strong analytical, organizational, and presentation skills.
- Ability to use information technology tools and platforms effectively.
- Experience managing vendor relationships and ensuring contract compliance.
- Basic operational skills in Excel and Google Docs.
Nice To Haves
- Associate's or Bachelor's degree in Facilities, Property, Business, or a related field.
- Facility Management Professional (FMP) certification.
- Strong organizational skills and exceptional attention to detail.
- Teamwork and communication abilities.
- Experience using generative AI tools and conversational search applications to accelerate data analysis and improve operational workflows.
- People management and team development capabilities.
- Ability to motivate a team.
- Familiarity with CMMS work order system platforms.
Responsibilities
- Manage site operations in accordance with established policies, procedures, and contract requirements.
- Oversee vendors providing janitorial, mechanical, electrical, plumbing, carpentry, HVAC, and critical systems maintenance.
- Track and audit work orders in the CMMS platform to ensure vendor compliance with Service Level Agreements.
- Develop and maintain client relationships while meeting or exceeding key performance indicators.
- Assist with budget management, quarterly forecasting, monthly spend reporting, and annual capital planning.
- Manage vendor purchase orders, invoices, and payments, and conduct monthly financial reconciliations.
- Lead, develop, and supervise a professional team.
Benefits
- 401(k) plan with matching company contributions.
- Comprehensive medical, dental, and vision care.
- Paid parental leave at 100% of salary.
- Paid time off and company holidays.
- Early access to earned wages through Daily Pay.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
