Assistant Facilities Manager

JLL•Nashville, TN
•Onsite

About The Position

The Assistant Facilities Manager works as part of the overall Facilities Team and reports to the Facilities Manager. The role supports the Senior Facilities Manager by coordinating on-site activities and delivering day-to-day services. It manages a range of soft services and supports efficient, effective site operations. The position is onsite in Nashville, Tennessee, and may require driving to nearby client buildings.

Requirements

  • High school diploma or equivalent, or a four-year degree considered equivalent to work experience.
  • At least 2 years of Facilities Management experience as an assistant manager or coordinator in commercial real estate.
  • Experience using a Computerized Maintenance Management System (CMMS).
  • Reliable transportation to drive to nearby client buildings as needed.
  • Excellent customer service, computer, managerial, verbal, and written communication skills.
  • Ability to multitask and effectively organize responsibilities to meet portfolio goals.
  • Understanding of basic mechanical and electrical building systems.
  • Computer proficiency with Microsoft Office Suite.
  • Ability to work independently with little supervision and manage stressful situations.
  • Must be authorized to work in the United States without visa sponsorship.

Nice To Haves

  • Military service or higher education in a related field such as business, hospitality, or facility/property management.
  • Exposure to Corrigo CMMS.

Responsibilities

  • Manage the team providing first-line soft services, including reception, mail operations, meetings and events, cleaning, waste and recycling, and vending and food services.
  • Monitor and maintain office equipment and supplies.
  • Maintain regular contact and hold meetings with vendors to report issues, recommendations, and cost estimates.
  • Conduct weekly walk-rounds with the vendor cleaning manager to ensure cleaning quality standards are maintained.
  • Manage Trouble Ticket (Remedy) requests, interface with internal customers, and action queries in line with service-level agreements.
  • Manage daily health and safety issues, including records for fire and safety teams, fire drills, and safety equipment and training.
  • Support travel and visitor logistics, including coordination with approved hotels.
  • Assist in organizing internal and external events and manage conferencing facility quality.
  • Manage food and kitchen facilities and provide direction to housekeepers.
  • Raise purchase orders and manage site Wiki pages and communication channels.
  • Deputize for the Building Operations Engineer or Facilities Manager when appropriate.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
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