Assistant Facilities Manager

Topgolf•Edison, NJ
•$56,135 - $68,888

About The Position

The Assistant Facilities Manager supports the Facilities Manager in leading all maintenance operations at a Topgolf venue. The role oversees repair and replacement of equipment, including game systems and entertainment technologies, building maintenance, and upkeep of hardware, machinery, and systems supporting the hospitality operation. The Assistant Facilities Manager also supports hiring, scheduling, onboarding, team development, and engagement, while helping ensure safety, regulatory compliance, and budget standards are met. This role combines hands-on facilities work with team leadership. It requires proactive maintenance planning, equipment and supply monitoring, coordination with Operations, accountability for quality and timely work, and maintaining a safe, clean, guest-ready venue. The position requires varied shifts, including evenings, weekends, and holidays, and involves physical work in varied environments and conditions.

Requirements

  • At least 3 years of maintenance experience, including at least 1 year of recent supervisory experience.
  • Experience in building maintenance, equipment repair, and facilities systems.
  • High school diploma or equivalent.
  • Clean driving record.
  • Excellent communication, time management, and organizational skills.
  • High level of self-awareness, receptivity to change, and integrity.
  • Availability to work varied shifts, including evenings, weekends, and holidays.
  • Must be at least 21 years of age where required by state or local law.
  • Ability to sit occasionally; stand and walk frequently; communicate clearly throughout the shift; and meet visual acuity requirements.
  • Ability to frequently lift and carry items up to 50 pounds and occasionally perform team lifts above 50 pounds.
  • Ability to frequently bend, stoop, kneel, crouch, and reach overhead or at or below shoulder level.
  • Ability to work at varying heights, including above six feet, and in tight, restricted, or low-clearance spaces requiring kneeling, crouching, or crawling.
  • Ability to use hand and power tools requiring manual dexterity and upper body strength.
  • Ability to operate seated motorized equipment, including a Kubota UTV.
  • Ability to work in and transition between extreme temperatures, including high heat and freezing conditions outdoors, and in elevated noise levels requiring hearing protection.

Responsibilities

  • Support the Facilities Manager in the day-to-day operation of the Maintenance Department.
  • Monitor the operation and proper use of venue equipment and systems.
  • Monitor spare parts, maintenance supplies, and equipment inventory and use.
  • Collaborate with the Operations team on building and grounds maintenance priorities.
  • Coach, develop, and engage Facilities team members and Porters.
  • Ensure team members are trained, properly equipped, and held to high standards.
  • Delegate work clearly and follow up to ensure timely, quality completion.
  • Support hiring, scheduling, and onboarding of Facilities team members.
  • Control department budgets and spending within established guidelines.
  • Maintain safety, health, and environmental policies and procedures.
  • Ensure compliance with city, county, state, and federal maintenance regulations.
  • Maintain a clean driving record and manage equipment and supply vendors responsibly.
  • Proactively identify and address maintenance issues before they affect guests or team members.
  • Maintain facilities standards that support the guest experience.
  • Plan and sequence maintenance work, anticipate bottlenecks, and balance preventive maintenance with reactive repairs.
  • Monitor task completion, hold team members accountable, and follow through on commitments to the Facilities Manager, Operations team, and vendors.
  • Demonstrate Topgolf's core values: Fun, One Team, Excellence, Courage, and Caring.

Benefits

  • Free play
  • Half-price food
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) team member match
  • Free mental well-being platform
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