Assistant Facilities Manager
About The Position
The Assistant Facilities Manager serves as a critical operational leader responsible for systems administration of maintenance management systems, comprehensive reporting, and facilities coordination. In this role, you'll partner with the Facility Management team to ensure seamless facility operations, maintain service excellence, and drive continuous improvement. Your expertise in work order management, contractor coordination, and CMMS administration will directly contribute to delivering exceptional customer experiences while supporting JLL's commitment to operational excellence and client satisfaction.
Requirements
- Minimum 3 years of experience in facilities management with demonstrated expertise in managing CMMS/Work Order applications.
- Proficiency in MS Office suite with advanced Excel capabilities, including the ability to customize administrative reports and manage complex spreadsheets.
- Basic knowledge of building systems, including mechanical and electrical systems, to effectively coordinate maintenance activities.
- Effective contractor and vendor management skills with proven ability to direct third-party service providers.
- Superior customer service skills with strong written and verbal communication abilities, demonstrating a commitment to delivering exceptional JLL customer experiences.
Nice To Haves
- Undergraduate degree in Facilities Management, Business Administration, Engineering, or related field, or equivalent professional experience.
- Demonstrated ability to multitask and work independently without direct supervision while maintaining high-quality standards.
- Proven capability to plan and manage work effectively under time constraints and competing priorities.
- Experience with Corrigo CMMS or similar facilities management software platforms.
- Previous experience supporting budget development and cost reduction initiatives in a facilities management environment.
Responsibilities
- Plan, schedule, coordinate, and assign frequency-based and work-type-specific maintenance activities using industry and client best practices for your assigned team or area of responsibility.
- Oversee daily work order review and management, ensuring prompt follow-up with customers, technicians, and vendors to guarantee successful service delivery and optimal customer experience.
- Monitor and communicate KPI and SLA requirements to stakeholders in a timely manner, partnering with teams to identify service delivery improvements and cost savings opportunities.
- Manage third-party contractors and vendors with respect to work order completion, providing direction, coaching on Corrigo usage, and ensuring excellent coordination within the client environment with minimal disruption.
- Maintain overall integrity of the CMMS (Corrigo) system by supporting the account team, overseeing proper system configuration and use to meet internal and client objectives.
- Support budget creation, tracking, and reporting activities while managing ongoing cost reduction programs to reduce operating costs without compromising quality or increasing risk.
- Manage operations proactively to mitigate operational risks and ensure all work order flags are cleared and verified efficiently.
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
