Assistant Facilities Manager

Topgolf•Mount Laurel, NJ

6d•$56,135 - $68,888

About The Position

The Assistant Facilities Manager supports the Facilities Manager in leading all maintenance operations at a Topgolf venue. The role is responsible for repairing and replacing equipment—including the game system and entertainment technologies—and maintaining the building, hardware, machinery, and systems associated with the hospitality operation. The position also supports the development and engagement of the Facilities team, including hiring, scheduling, onboarding, training, and task delegation. It helps ensure that venue maintenance meets safety, regulatory, budget, and facility standards, with a focus on keeping the venue safe, clean, and ready for guests.

Requirements

At least 3 years of maintenance experience, including at least 1 year of recent supervisory experience.
Experience in building maintenance, equipment repair, and facilities systems.
High school diploma or equivalent.
Clean driving record.
Excellent communication, time management, and organizational skills.
High level of self-awareness, receptivity to change, and integrity.
Availability to work varied shifts, including evenings, weekends, and holidays.
Must be 21 years of age or older as required by state or local law.
Ability to meet the physical requirements of the role, including lifting and carrying up to 50 lb. frequently; occasional team lifts above 50 lb.; working at varying heights, in restricted spaces, and in extreme temperatures; and operating seated motorized equipment such as a Kubota UTV.

Responsibilities

Support the Facilities Manager in the day-to-day operation of the Maintenance Department.
Monitor the operation and proper use of venue equipment and systems.
Monitor the use and inventory of spare parts, maintenance supplies, and equipment.
Collaborate with the Operations team on building and grounds maintenance priorities.
Coach, develop, and engage Facilities team members and Porters.
Ensure team members are adequately trained and equipped, and hold them to established standards.
Delegate tasks clearly and follow up to ensure timely, quality completion.
Support hiring, scheduling, and onboarding of Facilities team members.
Control department budgets and spending within established guidelines.
Maintain safety, health, and environmental policies and procedures.
Ensure compliance with city, county, state, and federal maintenance regulations.
Maintain a clean driving record and responsibly manage equipment and supply vendors.
Identify and address maintenance issues proactively before they affect guests or team members.
Ensure facilities standards support the guest experience.
Repair and replace equipment, including game systems and entertainment technologies, and maintain building systems, hardware, and machinery.
Create realistic maintenance schedules, anticipate bottlenecks and equipment failures, and balance preventive maintenance with reactive repairs.
Demonstrate Topgolf’s core values: Fun, One Team, Excellence, Courage, and Caring.