Assistant Facilities Manager

JLL•Miami, FL
•Onsite

About The Position

The Assistant Facilities Manager operates as a standalone employee at a smaller site, managing a range of soft services and supporting efficient, effective site operations. The role is suited to someone with solid facilities management fundamentals and a strong customer service orientation. The position reports to the Facilities Manager and is onsite in Coral Gables, Florida. It does not provide visa sponsorship; candidates must be authorized to work in the United States without sponsorship.

Requirements

  • High school diploma or equivalent, or a four-year degree considered equivalent to work experience.
  • At least 2 years of facilities management experience as an assistant manager or coordinator in commercial real estate.
  • Experience using a Computerized Maintenance Management System (CMMS).
  • Reliable transportation to drive to nearby client buildings as needed.
  • Excellent customer, computer, managerial, verbal, and written communication skills, with demonstrated customer service strength.
  • Ability to multitask and effectively organize responsibilities to meet site goals.
  • Understanding of basic mechanical and electrical building systems.
  • Proficiency with Microsoft Office Suite.
  • Ability to work independently with little supervision as the standalone facilities presence onsite.
  • Authorization to work in the United States without visa sponsorship.

Nice To Haves

  • Military service or higher education in a related field, such as business, hospitality, or facility/property management.
  • Exposure to Corrigo CMMS.

Responsibilities

  • Manage first-line soft services, including reception, mail operations, meetings and events, cleaning, waste and recycling, and vending and food services.
  • Monitor and maintain office equipment and supplies.
  • Maintain regular contact and hold meetings with vendors to report issues, recommendations, and cost estimates.
  • Conduct weekly walk-rounds with the vendor cleaning manager to ensure cleaning quality standards are maintained.
  • Manage Remedy trouble-ticket requests, interface with internal customers, and address queries in line with service-level agreements.
  • Manage daily health and safety issues, including fire and safety team records, drills, and training.
  • Support travel and visitor logistics, including coordinating with approved hotels.
  • Assist with organizing internal and external events and manage conferencing facility quality.
  • Manage food and kitchen facilities and provide direction to housekeepers.
  • Raise purchase orders and manage site Wiki pages and communication channels.

Benefits

  • 401(k) plan with matching company contributions.
  • Comprehensive medical, dental, and vision care.
  • Paid parental leave at 100% of salary.
  • Paid time off and company holidays.
  • Early access to earned wages through Daily Pay.
  • Supportive culture and comprehensive benefits package prioritizing mental, physical, and emotional health.
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